Your iPhone is now your Uber Pro Card
Apple Pay is an easy, secure and private way to use your Uber Pro Card on all your Apple devices
Quick setup. Easy payments. On any Apple device
Apple Pay makes it easy to pay with your Uber Pro Card on your iPhone, Apple Watch, Mac, iPad, and Apple Vision Pro
Apple Pay. Designed to be secure
Apple Pay uses security features built into your Apple device, including Face ID and Touch ID – so only you can authorise payments with your Uber Pro Card.
It’s ready and set. Just go
Tap your iPhone or Apple Watch in person, or tap the Pay button online or in apps to check out with your Uber Pro Card. It’s that simple.
Apple Pay on one. Apple Pay on all.
Apple Pay is built into iPhone, Apple Watch, Mac, iPad, and Apple Vision Pro. If you add your Uber Pro Card to Apple Wallet on iPhone, you’ll have the option to add it to your other Apple devices in one easy step.
Shop in person. Online. Or in apps.
Apple Pay is accepted by millions of merchants worldwide. Simply look for the Apple Pay logo or the contactless payment symbol at checkout and pay with your Uber Pro Card. To check out with Apple Pay if you’re on a computer but not using Safari or a Mac, click the Apple Pay button and scan the code that appears on screen with your iPhone.
The card benefits you love. With Apple Pay.
When you use your Uber Pro Card with Apple Pay, you’ll receive the benefits and rewards you love — just as you would with your physical card. Earn cashback on eligible BP fuel and EV charging purchases — from 0.25% to 3%, depending on your Uber Pro tier.
Add your Uber Pro Card in a few steps.
1. Open Apple Wallet on your iPhone.
2. Tap the Add (+) button, then tap Debit or Credit Card.
3. Follow the steps on the screen to add a new card.
Frequently asked questions
What is Apple Pay?
Apple Pay is a secure and easy-to-use mobile payment service that can be used to pay in shops wherever Contactless payments are accepted; just look for the Contactless or Apple Pay symbol. It enables the use of eligible cards through compatible Apple devices by leveraging existing Near Field Communication (NFC) technology to make mobile payments. You can also use it to make in-app and e-commerce purchases wherever the Apple Pay logo is displayed.
Which devices are compatible with Apple Pay?
iPhone: iPhone 6 or later, iPhone SE. Apple Watch: paired with iPhone 5 or later. iPad: iPad Pro, iPad Air 2, iPad mini 4, iPad mini 3. Mac: MacBook Pro with Touch Bar and Touch ID.
How do I activate Apple Pay?
Sign in to the app, tap the card icon on the bottom menu. Next, select add to Apple Pay and follow the instructions. You can also add the card through Apple Wallet, but we primarily recommend activation through the app. If you require guidance, you can contact UberProCardSupportUK@paymentcardsupport.com.
Do I need a mobile data or Wi-Fi connection to use Apple Pay?
A mobile data or Wi-Fi connection is not required to make transactions using Apple Pay. You will need mobile data or Wi-Fi to set up a card in the Wallet and to receive transaction notifications.
Why do I receive a message to contact the card issuer when I try to activate Apple Pay?
That message may appear from time to time and is due to the full activation not being completed automatically. You can try restarting your phone and adding the card through the app rather than via Apple Wallet. Sign in to the app, tap the card icon in the bottom left. Then, select add to Apple Pay and follow the instructions. Also check the following on your card: The card is not locked in the app You do not have a negative balance on the card Of course, you can also email UberProCardSupportUK@paymentcardsupport.com to get help with activation.
During the set-up I have been asked for a one-time passcode. What is this and why is it needed?
As a security measure, we send a one-time passcode which can be received by text or email. You will verify your identity by entering this code in the appropriate field.
I can't activate my Apple Pay card on my Apple Watch. What should I do?
Send an email to UberProCardSupportUK@paymentcardsupport.com if there is a problem during activation attempts.
How do I lock my card in Apple Pay and my physical card?
Sign in to the app, tap the card icon, and then select "Lock Card." Your physical and digital cards will be locked until you press "Unlock".
How do I permanently remove my card from Apple Wallet?
Open Apple Wallet, click on the card, and tap the three horizontal dots in the top right corner. Next, scroll to the bottom and select "delete this card". You can also contact support for help deactivating cards. If you change your mind and want to add the card again, turn Apple Pay back on just as you did when you first added the card.
I can't find my Apple Watch/iPhone! Can I keep the card only on that device?
We recommend that you also register for and use Find My iPhone. This will allow you to locate, lock and erase details on your phone if it is lost or stolen. Once you do this, you will no longer be able to use Apple Pay for payments but your Card will still work as normal. To lock the device that has been lost, sign in to Apple's "Find My" via https://www.icloud.com/find/. There you can lock the device until it is found and by locking it, all cards in Apple Wallet will also be locked until the device is unlocked. If your device is lost or stolen, please contact UberProCardSupportUK@paymentcardsupport.com immediately and we can block your card on Apple Pay.
What should I do if my card is lost or stolen?
If your card is lost/stolen, please go to the app, click on the card icon, and choose “Replace card”. We’ll cancel your current card and send you a replacement with a new number.
If my card is lost or stolen, can I still use Apple Pay on my device?
Once reported as lost or stolen, your card details will be updated automatically and you can continue to use Apple Pay on your device whilst your new card is sent to you.
What happens to the card in my Apple Watch if I disconnect my watch from my phone?
Your Apple Watch will then be reset and all cards and settings on it will be removed. However, everything will remain unchanged on your iPhone. You can add cards to the Apple Watch after pairing the watch with your iPhone again.
What happens to the card in my Apple Watch if I remove it from the Apple Wallet on my iPhone?
The card on your Apple Watch is not affected by this.
Can I add a card that has been deleted or blocked?
No, if a card has been removed from Apple Wallet or blocked, you can't activate it. However, if you have locked your card in the app or "Find My" via iCloud, the card will be activated again when you unlock the card or mark the device as found. To add the card to your Apple Watch again, turn Apple Pay back on just as you did when you first added the card.
On how many devices can I add my card?
If you have an Apple Watch 3 (or newer) or iPhone 8 (or newer), you can add the card to 12 devices. If you have an older device than that, the number of devices is 8.
How many cards can I have per device?
If you have an Apple Watch 3 (or newer) or iPhone 8 (or newer), you can add 12 cards per device. If you have an older device, you can have 8 cards on it.
Where can I find my recent Apple Pay transactions?
You can find them in Apple Wallet and the app.
Why does a tick appear along with the text "done" when I use Apple Pay even if the card terminal says "payment declined"?
The message appears whether purchases are approved or declined.
Will I receive notifications for declined and approved purchases?
In addition to notifications, you’ll also receive notifications from Apple Wallet when purchases are approved and declined. If you don’t want duplicate notifications, you can change the notification settings in either Apple Wallet or the app.
How do I pay using Apple Pay?
Pay with iPhone using Touch ID Hold Touch ID and hold your iPhone near the contactless reader until you see ‘Done’ and a tick
Pay with iPhone using Face ID Double-click the side button, look at your iPhone to authenticate with Face ID or enter your passcode. Hold the top of your iPhone near the contactless reader until you see ‘Done’ and a tick.
Pay with Apple Watch Double-click the side button and hold the display of your Apple Watch near the contactless reader. Wait until you feel a tap.
Pay within apps With your iPhone, iPad, and Apple Watch, you can use Apple Pay to pay within apps when you see the Apple Pay button. Tap the ‘Buy with Apple Pay’ or ‘Apple Pay’ button or choose ‘Apple Pay’ as your payment method. Follow the on-screen instructions. Confirm the payment. When your payment is successful, you’ll see ‘Done’ and a tick on the screen. iPhone Face ID: Double-click the side button, then use Face ID or your passcode. iPhone Touch ID or iPad: Use Touch ID or your passcode. Apple Watch: Double-click the side button.
Where can I use Apple Pay?
You can use Apple Pay in shops, on the web using Safari and in apps. Just look out for one of these symbols:
Are there any fees or charges for using Apple Pay?
There are no account transaction fees when you use Apple Pay to make purchases.
Is there a limit to how much I can spend per transaction with Apple Pay?
You can make payments over £100 once you have an available balance. However, not all merchants can support transactions of this value. You will not be asked to enter your pin for Apple Pay payments.
What happens if I replace or update my device?
If you replace or update your device, you will need to add your card(s) to Apple Pay again. Please ensure that you remove your card(s) from any device before selling, exchanging, or disposing of it. You should also remove your card if you temporarily lend your device to someone else; for example, if you need it repaired. You can remove a card from Apple Pay at any time. Tap on the card you’d like to delete. Tap on ‘Remove This Card’ — you’ll need to scroll down to the bottom.
How do I return an item purchased with Apple Pay?
Apple Pay refunds work the same way as physical card refunds. You should contact the retailer directly to refund a transaction.
How do I keep my device and card details safe?
Never leave your device unattended. Use appropriate security controls on your device such as a passcode, Touch ID or FaceID. Change your device passcode immediately if you suspect anyone else knows it. Please be aware of unsolicited messages or push notifications asking you to reveal any personal or financial information, to allow access to your devices or to install software. Contact UberProCardSupportUK@paymentcardsupport.com as soon as possible if you suspect any unauthorised use of your device, if it is lost/stolen, or if you think your details have been compromised. Register for and use Find My iPhone. This will allow you to find, lock and erase details on your phone if it is lost or stolen.
I can't find an answer to my question here. What should I do?
Email UberProCardSupportUK@paymentcardsupport.com and we’ll help you.
To use Apple Pay, you need a supported card from a participating card issuer. To check if your card is compatible with Apple Pay, contact your card issuer. Apple Pay is not available in all markets. View Apple Pay countries and regions https://www.apple.com/ios/feature-availability/#apple-wallet-apple-pay. Features are subject to change. Some features, applications and services may not be available in all regions or all languages and may require specific hardware and software. For more information, see Feature Availability https://www.apple.com/ios/feature-availability/#apple-wallet-apple-pay. Apple Pay is a service provided by Apple Payments Services LLC, a subsidiary of Apple Inc. Neither Apple Inc. nor Apple Payments Services LLC is a bank. Any card used in Apple Pay is offered by the card issuer.