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Information about taking trips

  • In this video, you’ll learn about:

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  • In a quick follow-up video, learn about:

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How to start receiving trip requests

1. When you’re ready to drive, just tap Go. The app will start looking for requests from riders near you.

2. You’ll see the destination and fare upfront, so you’ll know where a trip will take you and what you can expect to earn. If the details look good, tap to confirm the trip.

3. You can navigate to your rider any way you choose. The Driver app offers navigation as an option.

4. Once you’ve picked up a rider, slide the start trip button. You can navigate to their destination any way you or your rider want.

5. When you reach the destination, slide the complete trip button.


  • Using the app to contact a rider

  • Doing a quick name check

  • Tapping the map

  • Navigating with your favourite app


A guide to stopping on the road in London

Frequently asked questions