Get a license in Australia
The South Australian government requires all drivers using the Uber app hold a Driver Accreditation and update your vehicle's CTP insurance premium class. Here's how to get the required accreditations.
What you need to do
1. Get a Working with Children Check & medical certificate
Before you apply for a Driver Accreditation (DA), you need to
- Pass a Working with Children Check (WWCC)
- Get a Certificate of Fitness
- For the WWCC, you must apply to the Department of Human Services (DHS) online via the DCSI portal
For the Certificate of Fitness, you need to call a medical practitioner
2. Get your car inspected
You can skip this step if you
- Don’t have a car yet
- Rent a car from the Uber Marketplace
Get a government-accredited inspection of your car.
It normally takes less than 30 minutes and can be done through our third-party inspections service
3. Get your Driver Accreditation and insurance upgrade
When you have it, bring i) your Certificate of Fitness and ii) printouts of screenshot of your profile and vehicle pages from partners.uber.com or the app to the Accreditation and Licensing Centre to get your DA
The Accreditation and Licensing Centre will upgrade your car’s CTP insurance premium to ‘small public passenger vehicle’ when you are there
When your CTP insurance premium class is upgraded, go back to where you had your car inspected to get a sticker for your windscreen as proof
The requirements may vary from city to city.
Transport Licence Code
To comply with new regulations and drive using the Uber driver app, you will be required to get a Passenger Transport Licence Code added to your NSW driver’s licence.
Apply for a Passenger Transport Licence Code
If you’re happy for Uber to submit a PTLC application to the RMS on your behalf along with a copy of your driver’s licence, simply complete the online form.
Before you apply for a DA
To get a DA, you’ll need to:
- Pass a Working with Children Check
- Get a Certificate of Fitness after passing a medical check
While you're waiting for your Working with Children Check to process, we recommend getting your vehicle inspected.
Steps in detail
- Getting a Working with Children Check (WWCC)
You can initiate a WWCC yourself by visiting the DCSI portal. Once initiated, DCSI will send you an email to activate your account on DCSI's online portal. You will need to enter your information and pay for the check on DCSI's online portal. Once the check has finished processing, you will receive an email and a letter from DCSI with the check result (10-30 business days)
If you want to contact DCSI to check the status of your WWCC, you can:
- Call 1300 321 592
- Email DCSIscreeningunit@sa.gov.au
- Visit the DCSI’s online contact page here
- Getting your vehicle inspection
Get a government accredited inspection of your car. Inspections are provided by
- Rightway Automotive (call 08 8340 7233) for $75.00 RAA (call 8202 4688) for $97.80
- When your car has been inspected, upload the document to your profile. The inspection is valid for 1 year.
- Getting a Certificate of Fitness
After paying for your WWCC, you’ll need to get a Certificate of Fitness for heavy vehicle and commercial drivers (Form MR713). You do this by going to a General Practitioner (GP). You can print and fill in the form so it is ready when you go to your GP.
Alternatively, you can visit Jobfit for a medical assessment:
Jobfit Wayville
- Address: 47 Greenhill Rd, Wayville SA 5034
- Phone: 1300 616 165
- Hours: Monday - Friday: 8am–5pm; Saturday, Sunday and public holidays closed.
Hindmarsh GP
- Address: 275 Port Road, Hindmarsh SA 5007
- Phone Number: 8340 2233
- Hours: Monday - Friday: 8am–6pm
Hindmarsh Bowden
- Address: 334 Port Road, Hindmarsh SA 5007
- Phone Number: 8417 7700
- Hours: Monday - Friday: 8am–8pm, Sat, Sun &
- Public Holidays: 8:00am - 6:00pm
- Getting your Driver Accreditation (DA) and insurance premium upgrade
When you pass your WWCC and have your Certificate of Fitness, go to the Accreditation and Licensing Centre at 71 Richmond Road, Mile End to get your DA.Then upload your DA to your Uber profile.
When getting your DA at the Accreditation and Licensing Centre, you must also ask for your car’s CTP insurance premium to be upgraded to ‘small public passenger vehicle’. You will need to show printouts of screenshots of your profile and vehicle pages from partners.uber.com or the app.
The cost of the upgrade is dependant on your chosen CTP insurance provider.
See South Australia's CTP Regulator site for more information
After upgrading your CTP insurance premium, you must return to where you had your car inspected to pick up a sticker to place on your windscreen as proof of the upgrade.
What to bring to the Accreditation and Licensing Centre at 71 Richmond Road, Mile End
- Passport
- Certificate of Fitness
- Proof of vehicle Inspection (if you have one)
- Certificate of Currency for your car insurance policy
- Printouts of screenshots of your Uber profile and vehicle pages from partners.uber.com or the app
- ABN and GST Registration
You can provide your ABN details and confirm that you are registered for GST in the ‘Invoice Settings’ section of your Partner Dashboard. Scroll down to fill in the field marked “Australian Business Number (ABN)” and confirm that you are registered for GST.
- Driver Safety Education
In South Australia, you and Uber have certain legal obligations to ensure that every trip is safe and welcoming. To make sure you are aware of these obligations, you are required to complete driver safety education before you can start using the Uber Driver app. It should take less than 30 minutes to complete. You can complete the driver safety education course via logging into the Uber Driver app/website.
The safety education covers important topics such as avoiding discrimination, preventing sexual harassment, assisting riders with disability, vehicle maintenance and inspection, making sure you are fit to drive and general road safety.
ANCAP vehicle safety policy
All vehicles must have a 5-Star ANCAP rating or fall under our vehicle exemption policy to qualify for the Uber platform. Vehicles that do not meet our requirements will not be eligible to receive trip requests, and may be deleted from your account.
You can find out whether your vehicle has a 5-Star ANCAP rating at www.ancap.com.au.
For more information on our vehicle safety and exemption policies, use the link below.
Out of State Driving History
An out of state driving history is required if you have lived interstate and have not held a full New South Wales license for twelve months (please note that some state governments will charge a fee for requesting an interstate driving history).
Uber requires:
- The first issue date of your Australian drivers licence; and
- Previous suspensions, DUI’s or other traffic offences
Select your state/territory below to more information:
- Victoria
You can request your Victorian driving history from VicRoads online using the link below.
- Tasmania
You can request your Tasmanian driving history by downloading and completing the ‘Request for Information’ form and sending it to tes@stategrowth.tas.gov.au.
- Queensland
Renewed your QLD license more than 12 months ago?
You can request a ‘Traffic History’ online. This will show the last time your licence was renewed, as well as any penalties or disqualifications.
Renewed your QLD licence in the last 12 months?
Uber will need to determine when you were first issued your licence. There are two ways to do this:
- Either request a ‘Licence History' below; or
- Provide a photograph of your Queensland licence.
- South Australia
You can request your SA driving history using the link below.
- Australian Capital Territory
You can request your ACT driving history by completing the ‘ACT Search of Records’ form and sending it to ors_documentmanagement@act.gov.au.
- Western Australia
You must evidence the following if previously driving in Western Australia.
- Licence First Issue Date
For the first issue date of their licence you can call 13 11 56 to request the results, which will be emailed to you shortly.
Alternatively, you can take a photo of both sides of your driver licence to evidence the first issue date.
- Record of Traffic Infringement Notice
For disqualifications and penalties, you must download and fill out the 'Record of Traffic Infringement Notices' form.
Ready to submit your Driving History documents?
Before you do, make sure you have the relevant documents ready to submit. To submit your documents, you can email them to nswdocs@uber.com.
NSW, ACT, TAS & SA
- Driving History document
QLD
- Traffic History document; and
- Photo of your QLD Licence OR Licence History document
WA
- Record of Traffic Infringement Notice; and
- Licence First Issue Date OR provide a photo of both sides of your WA licence
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The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region or city. It is subject to change and may be updated without notice.
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