Great news! You never need to leave your four-legged friend at home again! Now you can request a ride in the Uber app to get around together.
Whether you’re visiting a friend or running a quick errand, we can get you and your pet there in no time.
Comfortable rides with your pet
Get around with your pet for a small fee on top of your trip fare. Just choose Uber Pet when you request your next ride. As a courtesy to your driver, we recommend that you bring a towel to protect the vehicle’s seats.
If you are riding with an assistance dog, you do not need to select Uber Pet. This is because, in accordance with our Service Animal Policy and in accordance with the Equality Act 2010, drivers are required to transport passengers with assistance dogs (unless the driver has a medical exemption), regardless of the ride option. Drivers have also been reminded of their legal obligations and warned that if they knowingly refuse to transport a rider because of their assistance dog, then they risk losing access to the Uber app permanently.
Follow our advice and your Uber trip will be a walk in the park. Wait – don’t say that out loud!
- I have an assistance dog, should I select Uber Pet?
No. You do not need to select this option. You should continue to select any desired Uber ride option as normal.
- Is Uber Pet live in all cities in the UK?
Uber Pet is currently live in London, Manchester, Birmingham, Leeds and South West (Bristol and Bath).
- How many pets can I bring on Uber Pet?
Uber Pet is limited to one pet per trip. If you have more pets with you, please notify the driver first and it’s up to the driver to decide if they want to take them on the trip.
- What types of animals can I bring?
Pets come in all shapes and sizes – furry, feathered or scaley – but Uber Pet is suitable for dogs and cats. Please be advised that if you’re travelling with another exotic or less common pet, your driver will have the right of refusal so please check with your driver before taking the trip. Remember that you are fully responsible for controlling your furry friend while on the trip.
- Does it cost extra to take an Uber Pet trip?
Since you’ll be bringing along a pet, Uber Pet trips will cost a few pounds more than a normal UberX trip. In addition, if your pet leaves waste, excessive hair, or damages the vehicle, you could be charged a cleaning fee. To avoid being charged a cleaning fee, see our helpful tips below.
- Tips for bringing pets on Uber trips
- Have your pet restrained with a lead, harness, or placed in a pet carrier. If your driver accepts a trip with a pet which is not a dog or cat, they will need to be in a carrier.
- Help drivers keep vehicles clean for all riders by bringing a blanket/towel to cover the seat and reduce the risk of damage or mess.
- Ask your driver if they have a preference for where your pet should sit.
- Do not leave your pet unattended.
- What happens if my pet makes a mess?
Pets are likely to leave a little pet hair or animal odour, in which case a cleaning fee will not apply. But, if your pet has an accident where car cleaning is necessary (urine, faeces, vomit etc.) you will need to pay the full cleaning fee.
- How many riders can ride with Uber Pet?
A maximum of three riders and one pet may ride with Uber Pet. Additional riders will be left to the discretion of the driver.
- Is my pet insured?
No insurance coverage is provided by Uber or the drivers for pets. Your pet rides under your sole responsibility and you are liable for any bodily injury or property damage it may cause to others and their property.
Posted by Uber
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