Partnerships

Introducing DART with free UberPool rides daily

March 10, 2019 / Dallas
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DART and UberPool

Uber has partnered with DART to help make taking public transportation easier and more affordable for riders in Dallas. With this partnership, riders will get up to 2 free UberPool rides per day in eligible areas to or from an eligible DART station,* and drivers will receive UberX fares for UberPool trips in eligible areas, plus 50 cents for each pickup added to a trip.** Terms apply, including time and location restrictions.


How to use UberPool

Riders

When you request a ride with UberPool your app may match you with up to 2 other riders heading in the same direction.

Drivers

With UberPool, riders heading in the same direction can choose to share a ride. UberPool will be available in select areas surrounding certain DART stations—you can navigate to these areas if you wish to receive UberPool requests.

1. Receive an UberPool request

When you get a request, you'll see an indicator in the Driver app that the rider has selected UberPool, which means they've chosen to share their ride with other riders.

2. Pick up first rider

Drive to the first pickup address and start the 2-minute countdown timer when you arrive at your location. If your rider does not arrive within 2 minutes, you may cancel the trip and select rider no-show in the app. To view the rider’s cancellation fee, tap Fares on your dashboard.

3. Receive an additional UberPool request

While driving to your rider’s destination, you may get another request added to your UberPool trip. Navigation will be updated automatically. This pickup may happen before the other rider is dropped off.

4. Drop off riders

The order of pickup and dropoffs is based on the route and where your riders are heading. Drop off riders in the order that the app displays. Once you’ve dropped off all riders, you may assign a rating to each rider.


Eligible UberPool areas

In addition to free rides on eligible routes to and from select DART stations*, riders can also take advantage of $3 UberPool rides on routes within the select service areas* below.

Rylie & Kleberg

Rides in these zones are available to or from Buckner Station on Monday through Friday between 5am and 8pm.

Legacy, Far North Plano, and North Central Plano

Rides in this zone are available to or from Parker Road Station on Monday through Friday between 5am and 8pm.

Inland Port

Rides in this zone are available to or from the UNT Dallas Station on Monday through Friday between 5am and 8pm as well as Saturday and Sunday between 5am and 8am and 5pm and 8pm.

*Offers available to UberPool riders in an eligible zone. Eligible riders may receive the following: 1) Up to 2 free UberPool trips per day that go to or from an eligible DART (Dallas Area Rapid Transit) station and 2) Up to 2 $3 UberPool trips per day to and from locations within the eligible zone. Both offers are available Monday through Friday between 5am and 8pm CT for all eligible zones and also Saturday and Sunday between 5am and 8am and 5pm and 8pm CT in the Inland Port zone. Once a rider inputs an eligible UberPool trip into the Uber app, the UberPool option will reflect the applicable special offer. The $0 UberPool offer expires at 11:59p CST on May 9, 2019, and at that time the offer will change to $1 UberPool trips. All eligible zones and time restrictions remain the same. The $1 and $3 offers will continue while supplies last. Offers are not transferable. The offers and terms are subject to change.

**UberPool trips will be available to driver-partners during select times and in eligible zones surrounding DART (Dallas Area Rapid Transit) stations. Driver-partners will receive UberX fares for each UberPool trip plus 50 cents for each additional pickup. UberPool is available Monday through Friday between 5am and 8pm CT for all eligible zones and also Saturday and Sunday between 5pm and 8pm CT in the Inland Port zone. The offer and terms are subject to change.