What you need to do
1. Provide a NSW Driving Record
If you haven't already, you'll need to provide us with a copy of your NSW driving record. You can get this online at the Roads and Maritime Service (RMS) website or in person at the nearest Service NSW. Detailed instructions are available in the section below, or follow this link to order your driving record online now.
2. Apply for a Passenger Transport Licence Code
You will be required to get a Passenger Transport Licence Code (PTLC) in order to become a driver-partner with Uber. You can apply for your PTLC at your local Service NSW. Visit the Service NSW website to learn more.
3. Lodge a Background Check
As part of the signup process, driver-partners are required to pass a criminal background check through National Crime Check (NCC). This can be done online and is usually processed within 14 days. More information is available in the section below or go directly to lodge now.
Steps in detail
Obtain your NSW Driving Record
You can get your online Driving Record on the Service NSW website or in person at a Service NSW Office. Your NSW Driving Record will need to be less than 30 days old when you upload it to your Uber profile.
To order an online driving record, follow the instructions on the Service NSW website. You will need to sign into your Service NSW account or create one if you don't already have one. When asked which Driving Record you wish to purchase click “Buy an online driving record”.
Important: Once you see your receipt, have a copy emailed to yourself.
Upload your Driving Record
Once you receive the email with your online driving record attached, please upload the attachment to your Uber profile.
Lodge a Background Check
As part of the signup process, driver-partners are required to pass a criminal background check through the National Crime Check (NCC). This can be done online and is usually processed within 14 days.
You will receive a confirmation email and a copy of your results once your background check has been processed. No action is required from you after lodging - NCC will supply a copy of your results to Uber.
For more information on how to lodge a background check, use the link below.
Apply for a Passenger Transport Licence Code
You will be required to get a Passenger Transport Licence Code (PTLC) in order to become a driver-partner with Uber. You can apply for your PTLC at your local Service NSW. Visit the Service NSW wesbite to learn more.
Service NSW will notify Uber when your application has been approved. You do not need to upload your PTLC to your Uber driver profile.
ABN and GST Registration
Driver-partners must be GST registered and provide an Australian Business Number (ABN) in order to access the Uber app. If you haven’t already, you can register for GST via the Australian Tax Office (ATO) website. Alternatively, you can do this through services like AirTax, which are free of charge.
You can provide your ABN details and confirm that you are registered for GST in the ‘Invoice Settings’ section of your Partner Dashboard. Scroll down to fill in the field marked “Australian Business Number (ABN)”, Company/Legal name, and confirm that you are registered for GST.
Driver Safety Education
In New South Wales, you and Uber have certain legal obligations to ensure that every trip is safe and welcoming. To make sure you are aware of these obligations, you are required to complete driver safety education before you can start using the Uber Driver app.
The safety education is provided by a third party EduMe, and covers important topics such as avoiding discrimination, preventing sexual harassment, assisting riders with disability, vehicle maintenance and inspection, making sure you are fit to drive and general road safety.
ANCAP vehicle safety policy
All vehicles must have a 5-Star ANCAP rating or fall under our vehicle exemption policy to qualify for the Uber platform. Vehicles that do not meet our requirements will not be eligible to receive trip requests, and may be deleted from your account.
You can find out whether your vehicle has a 5-Star ANCAP rating at www.ancap.com.au.
For more information on our vehicle safety and exemption policies, use the link below.