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Queensland State Regulations

Below is a list of the main regulatory requirements under the Private Transportation Regulations to help you meet your obligations as a ride-booking driver in QLD.

Driver Licensing

All driver-partners in Queensland must hold a valid Booked Hire / Taxi (BHTX) category of DA. Valid Limo DA and Taxi DAs are also acceptable for existing DA holders.

Ride-booking (Uber) driver-partners don’t need to display an Authorised Queensland Taxi Driver display card, although one will still be sent to you by the DTMR along with your DA card. Note that you should carry your DA card (or Interim Authority) with you at all times when you’re using the Uber Driver App.

It’s also a condition of your DA that you comply with a zero alcohol (Blood Alcohol Content of 0.0%) and zero drug limit while providing ride-booking services (using the Uber App).

Vehicle Licensing

Booked Hire Service Licence (BHSL)

The DTMR requires you to hold a current Booked Hire Service licence for every vehicle you want to drive on the Uber platform. To apply for a Booked Hire Service Licence, the vehicle must have a current Certificate of Inspection (unless exempt) and the relevant class of CTP. You can find the full process to apply for a BHSL here.

All vehicles must have a current Certificate of Inspection (COI) or be eligible for an exemption. See here to find out more if your vehicle is eligible for an exemption.

A Certificate of Inspection is valid for 12 months from the date of issue – you can find the issue date on your certificate.

CTP (Compulsory Third Party Insurance)

All vehicles must have the relevant class of CTP to apply for a BHSL.

  • For a privately held vehicle – Class 26 CTP is required.
  • For rental or leased vehicles – Class 4 CTP is required.*

*If you’re planning to get an eligible vehicle through a rental or leasing company, check with your provider to see if the Booked Hire Service Licence is included with the car you’ve hired.

Apply for your BHSL either online or in person at your nearest DTMR Customer Service Centre. See TMR’s website for more details on how and where to apply.

The DTMR requires all driver-partners to display Uber identification stickers on the rear and front windscreens in the bottom left-hand corner.

These stickers must be affixed to your vehicle at all times when using the Uber App and should be removed when you’re offline.

You can get a pair of window stickers by requesting for them to be posted to you here.

Pick-ups & Drop-offs

All Uber trips must be pre-booked through the Uber App. Driver-partners cannot pick up or drop off customers at a Taxi Rank, wait at a Taxi Rank or be hailed from the street. More information is available from DTMR here.

Driver-partners must also comply with local council traffic rules (e.g. avoid stopping in Bus Zones, Yellow Lines, Clearways, No Standing Zones, etc.).

Penalties may apply for stopping or parking in the wrong location. We recommend checking and following the local traffic signage to make sure you comply with Government and Council requirements.

Note that some councils designate areas for picking up and dropping off passengers, such as loading zones. We recommend contacting your local council for more information on local parking and stopping rules.

All requirements

To view the full requirements and for more information, please visit the DTMR website at the link below, or contact DTMR directly on 13 23 80. Please note this information is current as of June 2018. For the most up-to-date information, please refer to the DTMR website.

Get in touch

If you have any questions about your Uber account, please visit help.uber.com, get in touch with our 24/7 customer support through your Driver App, drop by the Brisbane Greenlight Hub in person, or contact us via our phone support line.