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Ride with Uber through Pace RAP, for as little as $3.25 a trip

Eligible ADA-certified Pace riders get on-demand rides on their own schedule, no waiting for a scheduled pickup.

What is RAP?

Pace's Rideshare Access Program (RAP) lets eligible ADA-certified riders use Uber for on-demand, same-day service.

With RAP:

  • Pay just $3.25 copay for eligible trips
  • Up to 30 subsidized rides each month (or 40 if approved)
  • Ride on your schedule

Benefits

Ride when you need to

Request rides in minutes instead of reserving a day in advance.

Affordable rides

Only $3.25 copay per eligible trip, Pace subsidizes up to $30.

Know your fare before your you ride

Upfront pricing lets you see your cost before you request a trip.

Accessible ride options

Choose Uber Assist or Uber WAV to meet your mobility needs.

Ride with confidence

Track your driver in real time, share your trip with loved ones, and access built-in safety features throughout your journey.

Simple, cashless experience

Request, pay for, and manage your rides directly in the Uber app, no cash required.

Why choose RAP with Uber?

More choices for every trip. Traditional ADA Paratransit, Taxi Access Program (TAP) and RAP each serve different travel needs. RAP gives eligible riders another convenient option for trips that are easier to take on-demand, while allowing you to continue using your traditional ADA service whenever they work best.

How to enroll

Step 1:

Download the Uber app and create an Uber account with your smartphone.

Step 2:

Complete the RAP enrollment form. Enrollment in RAP is managed by Pace.

Step 3:

Pace verifies your eligibility.

Step 4:

You’ll receive an email and/or SMS from Uber.

Step 5

Accept your RAP voucher.

Step 6:

Request your ride in the Uber app. Go here for a step-by-step guide on how to use your RAP Uber Voucher.

No smartphone? No problem, call 1-833-USE-UBER

Call 1-833-873-8237 to create an Uber account and request a ride on demand, or schedule up to 90 days in advance.

Get started with confidence

Whether you're new to Uber or just getting started with RAP, our step-by-step guide walks you through everything you need to know from setting up your account to requesting your first subsidized ride.

Frequently asked questions

Can I still use ADA Paratransit if I enroll in RAP?

Yes. Enrolling in RAP does not affect your eligibility for Pace's traditional ADA Paratransit service. You can choose the transportation option that best meets your needs for each trip.

How many subsidized rides do I receive?

Eligible riders receive up to 30 subsidized Uber rides per month via Uber Vouchers. Riders who apply and are approved for an increase may receive up to 40 rides per month.

What is an Uber voucher?

An Uber voucher is the digital subsidy Pace provides for your RAP rides. Once your RAP enrollment is approved, the voucher is added to your Uber account and is automatically applied to eligible trips, there's no coupon code or paper voucher required. You can learn more in Uber's Beginner's Guide to Uber Vouchers.

What if my trip costs more than $30?

You'll pay a $3.25 rider copay for eligible RAP trips. If your total trip fare exceeds $30, you'll also be responsible for the portion of the fare above the $30 Pace subsidy, as well as any applicable reservation fees and optional driver tips.

Can I bring a personal care attendant, companion, or service animal?

Yes. Personal care attendants, companions, and service animals are welcome. When requesting your ride, be sure to choose a vehicle with enough seating for everyone in your party. Service animals are permitted to accompany you at no additional charge, in accordance with Uber's Service Animal Denial Policy.

Can I schedule rides in advance?

Yes. You can request a ride on demand or reserve an eligible Uber ride in advance (reservation fees may apply).

What if I don't own a smartphone and I still use RAP?

If you have a text-enabled mobile phone, you can set up an Uber account and request a ride by calling 1-833-USE-UBER (1-833-873-8237). You must call from the phone number associated with your Uber account.

Expanding mobility for riders who need it most

Discover how Horacio, who is visually impaired, stays connected with his community in Chicago.