Uber is no longer offering in-person support in Downtown Dallas or Ft. Worth. You can get help 24 hours a day, 7 days a week in the Driver app by tapping Help, then choosing a topic to see answers to frequently asked questions. Or try exploring Uber's Help Center online.
To make sure we’re doing our part to help prevent the spread of COVID-19, we’re switching to an appointment-only model for select Greenlight locations. Drivers and delivery people are required to schedule an appointment in advance if they want to visit a Greenlight location. Walk-ins are only permitted for drivers and delivery people with an offer in the COVID-19 hub in the Driver app to pick up masks or other health and safety supplies, or who need to pick up a trade dress.
Tips for delivering with Uber
Planning your day
See trends and view promotions—all in one place.
How to find Trip Planner: tap the arrow icon on the lower left corner of your map screen.
Here's how your fare is calculated
You will receive your earnings via direct deposit every Thursday for the previous Monday-Monday of delivering with Uber. You can also make every day a payday with Instant Pay.
Understand incentives and promotions
As a delivery person you may be eligible for earnings incentives and weekly promotions. Understanding how these work can increase your earnings.
You can conserve gas by parking your vehicle while waiting for requests. The maps and tips above identify high-demand locations to park.
You don't need a car for delivery. Bike delivery people are welcome, too! See below for details.
Requirements to deliver in Dallas
Requirements for drivers
- At least 19 years old
- Have a 2‑door or 4‑door car
- Have a valid driver's license and vehicle insurance under your name
- Have a valid vehicle registration. The VIN must match the VIN on your vehicle insurance.
Requirements for cyclists
- At least 18 years old
- Have a state-issued ID
- When signing up be sure to choose 'Biking' under transportation method.
Great service deserves to be rewarded
Uber Eats customers have the option to tip in-app after the delivery is made. 100% of the tips are yours to keep —zero service fees applied, always. Tipping is now available to all U.S. and Canadian delivery people.
¹ *These are only the busiest areas. There are hundreds of restaurants spread across the entire service area.
² Subject to Uber fee. Per mile calculation based on fastest route between pickup and drop off locations.