Uber is no longer offering in-person support in Downtown Dallas or Ft. Worth. You can get help 24 hours a day, 7 days a week in the Driver app by tapping Help, then choosing a topic to see answers to frequently asked questions. Or try exploring Uber's Help Center online.

To make sure we’re doing our part to help prevent the spread of COVID-19, we’re switching to an appointment-only model for select Greenlight locations. Drivers and delivery people are required to schedule an appointment in advance if they want to visit a Greenlight location. Walk-ins are only permitted for drivers and delivery people with an offer in the COVID-19 hub in the Driver app to pick up masks or other health and safety supplies, or who need to pick up a trade dress.

Delivery

in Dallas

Learn how delivery works in Dallas and see tips for getting started.

Start Delivering with Uber

Getting started

Tips for delivering with Uber

Learn about becoming a top-rated delivery person with Uber and how to earn more throughout the day.

Need an insulated bag? You can purchase a bag from a vendor of your choice, or from a third-party seller by clicking here.

Getting started

Planning your day

See trends and view promotions—all in one place.

How to find Trip Planner: tap the arrow icon on the lower left corner of your map screen.

Earnings

Here's how your fare is calculated

Pro tips

Instant pay

You will receive your earnings via direct deposit every Thursday for the previous Monday-Monday of delivering with Uber. You can also make every day a payday with Instant Pay.

LEARN ABOUT INSTANT PAY

Understand incentives and promotions

As a delivery person you may be eligible for earnings incentives and weekly promotions. Understanding how these work can increase your earnings.

Saving gas

You can conserve gas by parking your vehicle while waiting for requests. The maps and tips above identify high-demand locations to park.

Cyclists welcome

You don't need a car for delivery. Bike delivery people are welcome, too! See below for details.

Deliver with a vehicle and bike

Requirements to deliver in Dallas

Requirements for drivers

At least 19 years old
Have a 2‑door or 4‑door car that is 20 years old or newer
No salvaged or rebuilt vehicles
Have a valid driver's license, vehicle insurance and vehicle registration

Requirements for cyclists

At least 18 years old
Have a state-issued ID
When signing up be sure to choose 'Biking' under transportation method.

Tipping

Great service deserves to be rewarded

Uber Eats customers have the option to tip in-app after the delivery is made. 100% of the tips are yours to keep —zero service fees applied, always. Tipping is now available to all U.S. and Canadian delivery people.

More resources

Delivery with Uber

Download the driver app

If you don't already have the Uber Driver App, you can download it by opening the below link in your mobile browser.

Need help?

For questions about an order, we offer phone and online support within the Uber driver app.

Start delivering with Uber today

¹ *These are only the busiest areas. There are hundreds of restaurants spread across the entire service area.

² Subject to Uber fee. Per mile calculation based on fastest route between pickup and drop off locations.