This campaign is open only to those customers who have received this email directly from Uber Japan K.K. (hereinafter referred to as “Uber”).

You will be deemed to agree to our user T&Cs and our privacy notice by requesting delivery of your package. Please see this page for the information provided under Specified Commercial Transaction Act. 

Not available in all locations. Check the Uber app for availability.

Neither Uber nor third-party drivers or delivery people are responsible for the package(s), nor for the content of the package(s), so they disclaim any obligation or responsibility related to the package(s), its content and/or delivery, including any loss or damage that the package(s) may suffer unless you have suffered damage as a result of our intentional acts or gross negligence. Uber does not maintain insurance coverage for package loss, theft, or damage caused by a third party.

If the package does not meet any one of the following conditions, the service cannot be used, and even if an order is placed, the delivery partner will cancel the order:

• Does not contain prohibited or illegal items.
• For 2 wheeled bikes: packages should weigh 8 kg or less and able to fit into a delivery bag (45cm x 45cm x 30cm or less).
• For 4 wheeled vehicles: packages should weigh 8 kg or less and have a volume of 79,706 cubic centimeters or less.
• Can be safely carried and easily loaded onto the vehicle.
• Is properly packaged, sealed, and in a condition suitable for delivery.

If the delivery partner is unable to hand over the item to the recipient, they may return the item to you. This may include leaving the item at or near the original pickup location.

[Promotion Terms and Conditions]

This promotion is only eligible to be used on an Uber account associated with this email address.

This promotion is valid from 1 February 2025 00:00 to 31 May 2026 23:59 (“Promotion Period”) and cannot be shared. 

The promotion offers a maximum ¥5,000 off per trip on 1 trips.

The promotion does not apply to tips, surcharges and fees and cannot be combined with other offers or promotions. 

The promotion is subject to availability of drivers in your area.

If Uber has reasonable grounds to suspect that a user is creating fraudulent accounts and violating these terms and conditions and/or the Uber Community Guidelines, Uber may suspend the user account, and the user account will therefore not be eligible to redeem any promo code.
*Other relevant terms and conditions, including the General Terms of Use , may also apply to the Uber App user when he/she uses or redeems this Offer. 

Any and all questions related to the trip shall be reported to Uber via the Uber App. 

Uber has the sole right to modify these terms and conditions and vary or terminate this Offer at any time without prior notification to the Uber App user. 

In case of any disputes regarding this Offer, Uber reserves the right of final decision.

If the promo code is not applied before requesting the delivery, the promotion will not be honored.

The promo code will be automatically applied to your Uber account, but it may take time to reflect. Before requesting a delivery, please check the [Account] > [Wallet] > [Promotions] section in the Uber app. If the code is not visible, please manually enter the promo code JPHAITATSU26.

This campaign is valid only for deliveries where both the pickup and drop-off locations are within the service areas of Hokkaido, Aomori, Miyagi, Fukushima, Ibaraki, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Ishikawa, Nagano, Gifu, Aichi, Shiga, Kyoto, Osaka, Hyogo, Hiroshima, Kochi, Fukuoka, and Okinawa.

The promo code is non-transferable and cannot be shared.

 If for any reason the promo code is not applied and you believe you are eligible, please contact Help.