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Uber for teens (Korea) Privacy Notice

This notice explains the personal data (“data”) UT LLC (hereinafter “we” or “Uber”) collects when you use Uber for teens in Korea, how we use and share it, and your rights and choices regarding your data. You may want to read it with your parent(s) or guardian(s) (“Parent(s)”). You can read Uber’s full Privacy Notice for Korea.

If you have questions, you can contact us at privacykorea@uber.com. You can also find more information about Uber’s privacy practices in Uber’s Privacy Center, which you can also find in the Privacy menu in Uber apps.

1. What information does Uber collect, and when does it collect it?

We collect the data that you, or your Parent(s), provide to us. This includes:

  • Account information: This is the data, such as your name, email address and phone number, password, and payment information that we need to create and operate your Uber for teens account.

  • Age: We collect your age and date of birth to make sure you are eligible to use Uber for teens.

  • Customer support data: We collect data from you when you or your Parent(s) contact our customer support team so that we can help address any issues you encounter when using Uber. This includes any information you, or your Parent(s), provide when contacting Uber support, such as chat messages or call recordings with our support team.

  • Ratings and feedback: We collect the ratings and feedback that you provide about your drivers, or that they provide about you. You can find more information on ratings here. You can see your rating under the Account menu in the Uber app.

  • Survey responses.

We also collect data automatically when you use Uber for teens. This includes:

  • Location data: If you request a ride, we track the location of your driver during your trip, and link that data to your account. This allows us to display where you are on your trip to you and your Parent(s).

    We also determine your approximate location, and can determine your precise location if you allow us to do so through the settings on your phone. If you do, we will collect your precise location from the time you request a ride until the ride is finished. We also collect such data when you have the Uber app open on your phone’s screen.

    You can use Uber without letting us collect your precise location. However, it may be less convenient for you, including because you will have to type your location into your phone instead of allowing us to detect it for you.

  • Trip information: We collect data regarding the trips you request. This includes the pick-up and drop-off locations for your trips, the date and time of your request and the amount paid.

  • Communications data: We collect data when you contact your driver through the Uber apps, including the contents of any messages, or phone calls (if we tell you in advance that we’re recording phone calls).

  • Device data: We collect data about the phone or other devices you use to access our services, including IP address, device identifiers, and information regarding your device operating system, software and preferences.

Depending on how you use Uber’s services, we may use “cookies” and similar technologies to collect some of the data described above. For more information on our use of these technologies, please see Uber’s Cookie Notice.

Please see Section III.D. of User’s full Privacy Notice for Korea for Uber’s policy on cookies and third-party technologies.

2. How does Uber use my data?

Uber uses your data to enable you to request and receive trips through Uber for teens. This includes using your data to create or update your account, help your driver pick you up or get you to your destination, track your rides, provide you with trip updates, and calculate prices.

We may also use your data for purposes such as:

  • Safety, security and fraud: This includes sharing your location data with your Parent(s) during trips; using your location data to verify that your trip ends at your requested drop-off, and alerting your Parent(s) or the police if it does not; using account, location and other information to prevent and detect fraud; using your location, and account information to provide live support from safety experts during trips; and using your data (and those of other Uber users you interact with) to enforce Uber’s terms and conditions and Community Guidelines.
  • Customer support: We collect and use your data to help resolve issues you encounter when you use Uber for teens, or when you otherwise contact Uber’s customer support team.
  • Research and development: This includes using data to better understand how you and others use Uber, and how Uber could be improved, and to develop or improve our services and features.
  • Enabling communications between you and your driver: This allows you to contact your driver, for example, regarding your pick-up location or items left in cars.
  • Marketing: We use data to send you messages to inform you about Uber products and services that we think you might enjoy.
  • Legal proceedings and requirements: We use data for purposes of meeting our legal requirements, including to investigate claims or disputes relating to use of Uber’s services, in the event of legal proceedings, or if requested by law enforcement.

3. Does Uber make any automated decisions?

Yes. Uber uses automated decision-making for various purposes, including supporting flexible pricing plans, processing service requests, matching users with driver partners, and deactivating rider accounts with consistently low ratings. Please see Section III. B. 9. of Uber’s full Privacy Notice for Korea on automated decision-making.

4. Does Uber share my data with my Parent(s)?

Yes. For trips, this includes your pick-up and drop off addresses, real-time location, route traveled, price and payment information, and may include information you provide to Uber customer support.

Your parents may also be participants in in-app chats between you and your driver, and thus may be able to read the contents of such communications.

5. Does Uber share my data with anyone else?

Yes. Please see Section III. E. of Uber’s full Privacy Notice for Korea for Uber’s policy on sharing data with third parties and entrusting data processing to third parties.

6. Will Uber use my data for personalized advertising?

No. You may see ads when you use Uber for teens, but they are not personalized to you.

7. Does Uber provide settings for controlling how my data is used?

Yes! Uber’s Privacy Center and settings allow you to control how Uber uses your data. These settings include:

a. Location data collection

The settings on your phone allow you to choose whether Uber may collect your precise location data. You can access those settings via the Device Location menu in the Privacy Center in the Uber apps.

b. Share live location

This setting allows you to choose whether Uber may share your precise location with your driver. You can access this setting via the Live Location menu in the Privacy Center in the Uber apps.

c. Emergency data sharing

This setting allows you to choose whether Uber may share your data (including your name, phone number, and location) with police, fire, and ambulance services in the event of an emergency. You can access this setting via the Live Location menu in the Privacy Center.

d. Notifications: discounts and news

This setting allows you to choose whether Uber can send you emails and push notifications about discounts and news from Uber. You can access this setting here.

e. Third-party app access

This setting allows you to review the third party applications that you have permitted to access your Uber account, and to disable any access you no longer want. You can access that setting here.

8. What are my rights regarding my data?

You can submit requests to exercise the following rights regarding your data at [privacykorea@uber.com](*at privacykorea@uber.com), through Uber’s Privacy Center, through the Privacy menu in Uber’s apps, and/or at the links below.

A data subject who is a minor aged 14 or older may exercise his/her rights with respect to his/her personal information through his/her agent, such as his/her legal representative or a person authorized by him/her.

a. Rights of data access and data portability

These rights let you request that Uber tell you what data it has about you, and to provide you with a copy of your data.

In addition to the methods above, you can access most of your account information in the Uber apps, or use our Explore Your Data feature to see a summary of frequently requested data, such as the number of trips and number of days since you have been an Uber user.

You can also use our Download My Data tool to obtain a copy (in a portable format) of data including your account, usage, communications, and device data.

b. Right of objection

This right lets you request that we stop using all or some of your data, or that we limit our use of your data. If you object, Uber may continue to use your data if necessary to provide our services, or if required or permitted by law.

c. Right of correction

This right lets you request that Uber correct any wrong information it has about you.

d. Account deletion

You may request deletion of your account at any time through the Settings > Privacy menus in the Uber Taxi app, or here.

9. Personal Location Information

We disclose the ground and the retention period of the data verifying usage and provision of personal location information in sections 5 and 6 of Uber's full Privacy Notice for Korea in addition to this Privacy Notice. For user notification for provision of personal location information to a third party designated by user, please see section 5(3) of Privacy Notice for Korea.

  • We will use only the minimum personal location information necessary to provide location-based services. The purposes for using this information include:

    1. Identifying departure and arrival locations and facilitating location-based operations;
    2. Conducting location-based searches for surroundings and directions;
    3. Delivering personalized location-based services and targeted advertisements.
  • Upon your withdrawal from membership, or once the purpose of using the personal location information has been fulfilled, we will promptly destroy (i) any materials that record and confirm the use and provision of location information as required by the Act on the Protection, Use, Etc. of Location Information, and (ii) the relevant personal location information. However, if applicable laws and regulations require retention, such information will be retained for the necessary period.
  • We will automatically record and keep the materials verifying the use and provision of location information for one year. This is to facilitate charge settlements and handle complaints with other business operators or users.

  • To offer franchise taxi and electronic call services, we will share your personal location information with a third party designated by you. Each time personal location information is shared with a third party, we will immediately notify you of the recipient, the date and time of provision, and the purpose of provision through the telecommunications terminal from which the information was collected. However, in the following circumstances, the notification will be sent to a communication terminal device or email address previously designated by you:

    1. If the telecommunications terminal device used to collect personal location information does not support receiving text, voice, or images;
    2. If you have previously requested notification through online posting or another method.

10. Who is the data controller for my data?

A “data controller” is the company or companies responsible for deciding how your data is collected, used and protected. UT LLC is the data controller of your data.

Uber Technologies Inc. is the data controller if you use Uber for teens anywhere else.

11. Contacting us

If you have questions about this privacy notice or our use of your personal and location information, please contact our Privacy & Cybersecurity Team by email at privacykorea@uber.com.

12. Where will my data be processed?

Uber operates, and processes user data, globally. This means your personal data will be processed in countries, including the United States, whose data protection laws may be different from those where you live.

For more information on overseas recipients, please see Uber’s Privacy Notice.

13. How long will Uber keep my data?

Uber keeps your data for as long as necessary to provide our services, and for the other purposes described in this notice. Once no longer necessary for these purposes, we delete your data. The process and method of destruction are as follows:

  • Uber deletes personal (location) data stored in the form of electronic file by using technical means that make it impossible to restore and replay the data.
  • For personal data printed in papers, Uber shreds it via paper shredder or incinerates it.

You can request deletion of your account here or through the Privacy Center. If you request account deletion, we will delete your data, unless we have to keep the data to comply with legal obligations or for other legitimate reasons as described above.

Following an account deletion request, Company deletes the user’s account and data, unless they must be retained due to legal or regulatory requirements, for purposes of safety, security, and fraud prevention, or because of an issue relating to the user’s account such as an outstanding credit or an unresolved claim or dispute.

14. Updates to this Privacy Notice

Sometimes we need to update this notice.

We may occasionally update this Notice and will provide you with at least 7 days prior notice of such update through the Uber app or website.

However, if we make significant changes, we will notify users 30 days in advance of the changes. We encourage users to periodically review this Notice for the latest information on our privacy practices.

If you do not agree to the revision of this notice, you may request to withdraw from our service.

15. Safety Measures for Personal Information

We employ all measures necessary to protect the data of our users (including personal location information) as required under applicable law. See Section III. G. of Uber’s full Privacy Notice for Korea.

See Section III. B. and C. of Uber’s full Privacy Notice for Korea for the purposes for the legal basis that Uber has when it uses your data for the purposes for which we collect your data.