Ratings, community and more

How customers rate your deliveries can help you understand how you’re doing. Get answers to your questions about ratings and how they work.

From asking where to wait to checking that no order is left behind, here are some helpful tips from restaurant staff and other delivery people.

Want to help your deliveries go as smoothly as possible? Here are a few things couriers suggest keeping in mind once you’ve picked up an order.

How can the food you deliver get to the customer’s door in the best possible shape? Here are suggestions from couriers about delivering food properly.

It’s important that couriers and their customers feel safe and respected. Our community guidelines lay the ground rules for how everyone should treat one another. Find out more about what our guidelines cover.

Delivering on bike? Wearing a helmet and using bike-friendly navigation are two ways you can help keep yourself safe while on the road.