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How we're helping keep you safe

We've introduced innovative technology to help ensure that your experience feels positive, inclusive and safe.

Raising the bar on safety

Adaptable technology

We build in-app features to help keep you safe – from GPS tracking that detects if a trip goes unusually off-course, to tools that verify face coverings.

Shared accountability

We help ensure that everyone – drivers, riders, couriers and foodies – all have the opportunity to help keep one another safe when they use Uber.

Safety integrations

In certain markets, we help manage risk through integrations with Concur Locate and International SOS.

Helping to keep you safe at every turn

Concur Locate and International SOS are integrated

We’ve partnered with powerful employee risk-management and safety-communication solutions that let you check in with your employees quickly.

Every trip is insured

Cover for accidents that happen during a trip apply for all independent partners from the moment of confirming a trip or food delivery request in the Uber app until completion of that request, and for 15 minutes after it has been completed.

Driver and courier screening

Drivers and couriers are screened before they are able to use the Uber platform.

Community Guidelines

Everyone who signs up for an Uber account across all of our apps is expected to treat each other with respect, help keep each other safe, and follow the law.

Providing peace of mind for all

We’re continually working to improve the safety of all the communities we serve: riders, drivers, couriers and businesses.

  • Ready-to-ride safety checklist

    Before every trip, riders must confirm that they’ve taken precautions such as wearing a face covering and washing or sanitising their hands. We also ask that they sit in the back seat.

  • In-app Safety Toolkit

    A dedicated place in the app where riders and drivers can access key safety information easily, reach emergency assistance quickly and share their location.

  • RideCheck

    Using sensors and GPS, RideCheck helps detect if a trip goes unusually off course, if there’s an unexpected long stop, or if a possible crash has occurred, then checks in to help provide support.

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Your business is going places. We're here to help.

*Except in New York City, where driving history reviews are conducted by the Taxi and Limousine Commission for drivers accessing the Uber platform.