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VEVO (right to work) check

Regulatory requirements

It is a requirement that driver-partners using the Uber Driver app in Australia have a citizenship, residency or a visa status that allows them to work. During the signup process, we will conduct a Visa Entitlement Verification Online (VEVO) check for driver-partners who are not able to provide an Australian Passport, Australian Birth Certificate or Australian Citizenship Certificate.

How it works

During the signup process, we will conduct a Visa Entitlement Verification Online (VEVO) check for driver-partners who are not able to provide an Australian Passport, Australian Birth Certificate or Australian Citizenship Certificate. If this check is successful, a copy of the results from National Crime Check will be provided via email.

In cases where we cannot verify a driver-partner’s right to work using the information they have provided, the driver-partner will be required to conduct a VEVO check independently and provide the result to us to continue through the signup process.

Alternatively, if a driver-partner has received their result and believes it to be incorrect, they can provide us with an updated result that proves their entitlement to work in Australia.

Completing your own VEVO check

Request online

Driver-partners can obtain an updated VEVO check from the Department of Immigration’s website.

Tips & frequently asked questions

FAQ

  • What do I need to conduct my VEVO check?

    You can find more information on how to complete your VEVO check through the Department of Immigration’s online Help and Support centre.

    Visit the centre ❯

    At a minimum, you will need your passport or ImmiCard details and one of the following reference numbers:

    • Transaction Reference Number (TRN)
    • Visa Grant Number
    • Visa Evidence Number
  • Why am I receiving an error when I run my check?

    You can find more information on checks resulting in an ‘error’ status through the Department of Immigration’s online Help and Support centre.

    You may be required to contact the Department of Immigration if your details need updating.

  • How can I provide Uber with my updated result?

    You can email your updated result to us at anzdocs@uber.com, using the subject line VEVO Check Result - YourEmailAddress. Please ensure that you provide the same email address that you used to create your driver-partner account so that your check can be verified.

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