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Safety screenings

At Uber, we see safety as one of the pillars of our services. To help assure that safety is maintained at all times, we have introduced various actions that provide safety to both our drivers and riders.

Safety screening requirements by city

  • There are two safety screenings that you must pass to start driving with Uber in Ottawa: a background screening and a Vulnerable Sector Check. Follow the steps below.

  • Step 1: Background screening

    Each year you must complete a background screening to drive with Uber. It will check your driving record and criminal history. Do this before getting a Vulnerable Sector Check.

    For your background screening, you will receive an email from Triton Canada to complete these steps. You will need 2 pieces of ID:

    1. Your Ontario driver’s licence
    2. One from the list below:
    • Credit Card or Debit Card (must have your name on the front)
    • SIN Card

    • Birth Certificate

    • Health Card

    • Passport

    • Canadian Citizenship Card

    • Permanent Resident Card

    • Government Employment Card

    • Student card

    • Indian Status Card

    • Hospital Card

    Step 2: Vulnerable Sector Check

    After your background screening, you’ll also need a one-time Vulnerable Sector Check.

    1. Start online or in-person

    a. Create an account on the online portal

    • To get things started, you can go online and complete a Vulnerable Sector Check. Once you’re in the portal, you can create an account to begin the process.


    b. Fill out the form in-person

    • You will need to complete a Vulnerable Sector Check. You can download the form below or pick one up at a Police Station.


    2. Follow the steps online

    a. Follow the steps online

    • Ensure you select the option for Level 3: Vulnerable Sector Check
    • Be prepared with your Ontario Driver’s Licence and another piece of ID. Click [here] for full list of valid pieces of identification.

    b. Drop it off in person

    Drop off your completed form at the Ottawa Police Station, located at 2670 Queensview Drive.

    Be sure to bring the following documents with you:

    • 2 pieces of valid photo ID: Be prepared with your Driver’s Licence and another piece of ID. Click [here] for full list of valid pieces of identification.
    • Proof of Ottawa address: if your current address is not on your Driver’s Licence please bring a phone or utility bill


    Step 3: Get your results back

    You can complete your Vulnerable Sector Check online or in-person for $90. Once completed, you'll receive your results back on the same or the next day.

    Step 4: Upload two photos of your results

    Once you receive your results by mail or email, take a clear photo of the front and backside of the Vulnerable Sector Check results and upload the two photos to your Uber profile.


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