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Drive with confidence

You deserve to be able to go wherever the opportunity is. Get there with support on the road and technology that helps protect you and those around you.

Supporting you during COVID-19

We’re actively monitoring the coronavirus (COVID-19) situation and are continually working to help keep those who rely on our platform healthy and safe.

Designing a safer experience

Features to help keep you safe

The app is built with technology to help you stay connected to your loved ones, our team, and emergency authorities, so you can go even further.

Helping to protect you on the road

While driving with us, you're covered by insurance that's maintained by Uber.

Community Guidelines

Our guidelines ask you to treat others with respect, follow the law, and keep one another safe. Anyone who doesn’t follow them may lose access to our app.

Your safety drives us

Safety is designed into the experience. So you feel comfortable driving at night. So you can tell loved ones where you’re going. And so you know you have someone to turn to if anything happens.*

Emergency assistance button

You can use the in-app emergency button to call authorities to get help if you need it. The app displays your location and trip details, so you can quickly share them with emergency services.

24/7 incident support

Uber customer associates trained in incident response are available around the clock.

Follow My Ride

Friends and family can follow your route and will know as soon as you arrive.

2-way ratings

Your feedback matters. Low-rated trips are logged, and users may be removed to protect the Uber community.

Phone anonymization

If you need to contact your rider through the app, your phone number may stay private.

GPS tracking

All Uber trips are tracked from start to finish, so there’s a record of your trip if something happens.

RideCheck

Using sensors and GPS data, RideCheck can help detect if a trip has an unexpected long stop. If so, we'll check on you and offer resources to get help.¹

Coverage you can count on

Uber partners with leading insurance providers to help protect every trip.

Safer roads for everyone, thanks to you

You play a key role in helping to make cities safer and roads friendlier to move around in.

Staying focused while driving

The app reminds you that you’re driving within the posted speed limit and to take healthy breaks, so you’re alert behind the wheel.

Safety tips

Local laws and advice from law enforcement officials offer ways you can help make a big difference in your safety and that of the people around you.

Strengthening our community

Uber’s Community Guidelines help riders and drivers enjoy a stress-free ride. Any person who doesn’t follow the guidelines may be at risk of being removed from the platform for the safety of the entire Uber community.

*Certain requirements and features vary by region and may be unavailable.

¹ This feature is in the process of rolling out and is currently only available in select markets.