Seattle Deactivation Challenge Procedure Policy

• Couriers can initiate a challenge to a deactivation within 90 days of receiving a deactivation notice
  • Here is the link to submit your account deactivation review
  • At the link provided, you can submit additional information (video, photo, or other documentation not previously submitted) that’s relevant to your deactivation
• A member of our team will review your account and any information you provide with your review request
• Within 14 days, we’ll send you an email with a written statement including evidentiary substantiation of the deactivation and responses to questions or claims, extraordinary circumstances necessitating a delayed timeline and an anticipated date for a further response, or a determination that Uber’s Deactivation Policy was not violated and the date of reinstatement
• Couriers can access their receipts by logging into the accessible system earner portal here.

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