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Expanding Transportation Options in Utah with uberASSIST

October 15, 2015 / Salt Lake City

At Uber, we strive to create transportation options that fit everyone’s needs. Today, Uber Utah is announcing a new product for riders needing an extra hand — uberASSIST. With uberASSIST, riders can enjoy enjoy safe, reliable transportation from uberX driver-partners who’ve been trained on safety requirements for those with accessibility needs.

We were honored to have Everette Bacon, president of the National Federation of the Blind of Utah, take the first ride with uberASSIST.  Everette has been a relentless advocate for blind citizens in Utah and has stood by the founding principals of the NFB: “To help blind people achieve self-confidence, self-respect, and self-determination.” A regular Uber user, Everette received a ride to work today from one of our best partners, Paul Bailey (4.96 rating on 2500 trips).

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We are proud to be launching this vehicle option with Everette’s support on White Cane Day, which promotes equal opportunities for, and celebrates the abilities of, those who are blind or visually impaired.  To celebrate, we’re donating $1 of each ride taken this Friday and Saturday (October 16 and 17) to the National Federation for the Blind of Utah!

WHAT IS uberASSIST?

uberASSIST expands our accessibility services for riders. Driver-partners are trained to assist riders into vehicles, and can accommodate folding wheelchairs, walkers, and scooters. Please note, however, that uberASSIST vehicles are not equipped with wheelchair accessible ramps.

HOW IT WORKS:

  1. Open your Uber app
  2. Slide over to  “ACCESS” in the lower section of your screen
  3. Select the “ASSIST” option above the slider
  4. Set your pickup location and request your ride! uberASSIST operates at uberX prices

PRO TIP: After requesting, contact your driver with any specific needs.