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NSW Point to Point Transport Regulations

To make sure you stay safe and do the right thing on the road, we need to ensure all our valued driver-partners are up to date with the NSW regulatory requirements. The following is a guide to the NSW Point to Point Transport Regulations, which started on 1 November 2017.

Please take the time to read and understand your responsibilities under these regulations.

Obligations for rideshare drivers

Local regulations require that when your vehicle is being used to provide a passenger service, you attach a sign that shows you are a hire vehicle. Whenever you’re online, the sticker should be displayed. To help with this, we’ve provided a removable Uber sticker to be displayed on the driver’s side of your rear windscreen whenever you’re driving with the Uber app. If the sticker is not properly displayed, or if it’s visible while you’re not driving with the Uber app, you could be issued with a fine by local authorities.

For more information on where to place your sticker click here

As a rideshare driver-partner, you now have a legal obligation to report all notifiable occurrences to Uber.

So, what counts as a notifiable occurrence? It’s any mechanical failures, accidents or injuries that have happened during your trip, or situations where an ambulance or Police are involved. This includes incidents that happen when a rider is in the vehicle, when you’re on your way to pick up a rider or when you’ve just dropped off a passenger. We may then report any notifiable occurrence to the NSW Point to Point Transport Commissioner. For more information on notifiable occurrences, please see the NSW Regulations.

Vehicle inspections and maintenance

To ensure that all vehicles driving with Uber are safe and properly registered for ride-sharing, a safety check (pink slip) must be obtained every year, regardless of the vehicle's age, and regular maintenance must be carried out to specific standards.

Vehicles manufactured between 2008 - 2012 and in 2018 already get a pink slip inspection during the annual registration renewal process.

You can find out more information about inspection requirements, including how to get a safety check (pink slip) vehicle inspection, via our Inspections webpage.

Inspections >

Another important aspect of vehicle safety is regular maintenance, and under the NSW Regulations, you’re required to make sure your vehicle is regularly maintained as per the manufacturer’s recommendations, with any major maintenance and repairs carried out by a licensed mechanic. All basic maintenance such as oil changes, spark plug replacements and tyre changes don’t need to be done by a mechanic.

You can find more information about vehicle maintenance requirements in the NSW Regulations.

Changes in circumstances

We understand that things can change, but it’s important to let us know if there’s any reason you’re no longer eligible to drive with Uber. For example, if you’re convicted of a disqualifying offence, no longer hold a licence to drive in NSW, or no longer meet the required medical standards, you must let us know straight away.

The NSW Regulations state that you must give this notice within 7 days of becoming aware of your change in circumstances.

To keep driving with Uber in NSW, you’ll need to continue meeting certain safety standards, which include:

  • You’re licensed to drive in NSW *You’ve held an unrestricted driver’s licence in any Australian state or territory for at least 12 months within the last 48 months (effective until 1 April 2026, unless revoked earlier). After this, the requirement will revert to 12 months within the last 24 months.
  • You meet the medical standards required for commercial vehicle drivers
  • You don’t have any disqualifying offences on your criminal or driving record

We need to keep up to date with all our driver-partners’ ability to meet safety standards, so we run regular checks on your NSW Driver’s Licence number using the NSW Point to Point Transport Commissioner Industry Portal.

We also use this portal to check against standards relating to driver licence tenure, serious driving offences, medical fitness, previous driver authority cancellation/refusal and serious P2P Regulation safety offences. You’ll be notified if your licence flags any of these issues, and your account may be waitlisted until we can confirm you meet the safety standards.

You won’t be able to drive using the Uber app in NSW if you don’t consent to us running checks against your driver’s licence. If you want to be removed from the Industry Portal, just visit our Sydney Greenlight Hub or contact Support.

Obligations for passenger services in general

You’ll also need to be aware of some specific offences that fall under NSW regulations regarding:

  • Smoking while driving
  • Offensive behaviour by drivers
  • Assistance animals
  • Soliciting for passengers

It’s up to all NSW driver-partners to understand and follow these regulations so we can keep providing a safe and reliable service on the Uber platform.

Update to NSW Trip Fares

The NSW Government Passenger Services Levy is part of the new Point to Point Transport Regulations. It will require all point to point transport providers to pay a temporary levy to the NSW Government for each trip taken.

From 1 February 2018, the NSW Government will require all taxi, rideshare and hire car providers to pay a temporary levy for each trip taken.

This levy will be used by the NSW Government to fund a $250 million taxi compensation package. It will be added to your rider’s fare. In turn, Uber will deduct the same amount from you. This won’t negatively affect the total amount you receive for each trip.

The levy you charge your riders will be $1.10, which includes GST. This will apply regardless of whether you’re registered for GST. In turn, Uber will deduct the same amount from you.

If you’re registered for GST, you’ll be able to claim a GST credit of $0.10 per trip when you lodge your Business Activity Statement (BAS). This ensures the levy won’t negatively affect the total amount you receive for each trip (after tax).

For more information on how to claim the GST credit, please see the ATO website below.