The Queensland Government requires all driver-partners using the Uber app to hold a current Booked Hire Driver Authorisation (DA) and Booked Hire Service Licence (BHSL) for their vehicle(s). Here's how you can get the required authorisations as quickly as possible.
What you need to do
1. Get a Driver’s Authorisation
All driver-partners in Queensland must hold a valid Booked Hire / Taxi (BHTX) Driver’s Authorisation (DA). You'll need to complete a medical assessment before you can submit your application in-person at a TMR branch.
2. Get a Certificate of Inspection
All vehicles must have a current Certificate of Inspection (COI) or be eligible for an exemption. To be eligible for an exemption, the vehicle must have been registered for less than 12 months.
3. Get a Booked Hire Service Licence
The TMR also requires driver-partners to hold a current Booked Hire Service licence for every vehicle they choose to drive on the Uber app. To apply, the vehicle must have a current Certificate of Inspection (COI).
Getting a driver's authorisation
Driver’s authorisation application
Start by completing a Driver’s Authorisation (DA) application. You can access the forms here. If you are applying for the first time, choose "Driver Authorisation New Application (form F2978)". Print out the DA application form, fill it in, and take it with you to get a medical assessment.
Submit application to the TMR
Submit your application in-person to the TMR, along with your medical assessment and application fee. It typically takes 2-3 weeks for this to be approved.
Upload your DA to your Uber account
We will give you a courtesy call once your DA has been approved by TMR. If it has been over three weeks since submitting your application and you haven't heard from us, you can contact TMR on 13 23 80.
Once you’ve received your Driver’s Authorisation, upload it to your driver-partner profile.
Driver Safety Education
In Queensland, you and Uber have certain legal obligations to ensure that every trip is safe and welcoming. To make sure you are aware of these obligations, you are required to complete driver safety education before you can start using the Uber Driver app.
The safety education is provided by a third party EduMe, and covers important topics such as avoiding discrimination, preventing sexual harassment, assisting riders with disability, vehicle maintenance and inspection, making sure you are fit to drive and general road safety.
ANCAP vehicle safety policy
All vehicles must have a 5-Star ANCAP rating or fall under our vehicle exemption policy to qualify for the Uber platform. Vehicles that do not meet our requirements will not be eligible to receive trip requests, and may be deleted from your account.
You can find out whether your vehicle has a 5-Star ANCAP rating at www.ancap.com.au.
For more information on our vehicle safety and exemption policies, use the link below.
Getting a booked hire service licence (BHSL)
Before you apply
In order to apply for a BHSL, you first need to get a Certificate of Inspection and have the relevant class of Compulsory Third Party Insurance (CTP) for the vehicle you intend to drive.
Get a Certificate of Inspection
Visit our Inspections page to book an appointment and obtain your Certificate of Inspection.
Meet CTP requirements
All Vehicles must have the relevant class of CTP, as indicated below:
- Privately Held Vehicle: Class 26 CTP
- Rental of Leased Vehicles: Class 4 CTP
Planning to rent a vehicle? Talk to the vehicle provider to see if they include the Booked Hire Service Licence.
Apply for a BHSL
To apply for a Booked Hire Service Licence, your vehicle must have a current Certificate of Inspection (COI) and the relevant class of CTP. Refer to the TMR’s infographic here for further instructions.
Once you’ve received your BHSL, upload it to your driver-partner profile.
ABN and GST Registration
Driver-partners must be GST registered and provide an Australian Business Number (ABN) in order to access the Uber app. If you haven’t already, you can register for GST via the Australian Tax Office (ATO) website. Alternatively, you can do this through services like AirTax, which are free of charge.
You can provide your ABN details and confirm that you are registered for GST in the ‘Invoice Settings’ section of your Partner Dashboard. Scroll down to fill in the field marked “Australian Business Number (ABN)”, Company/Legal name, and confirm that you are registered for GST.