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Get a licence in Australia
The Queensland Government requires all driver-partners using the Uber app to hold a current Booked Hire Driver Authorisation (DA) and Booked Hire Service Licence (BHSL) for their vehicle(s).
What you need to do
1. Get a Driver’s Authorisation
All driver-partners in Queensland must hold a valid Booked Hire/Taxi (BHTX) Driver’s Authorisation (DA). You’ll need to complete a medical assessment before you can submit your application.
2. Get a Certificate of Inspection
All vehicles must have a current Certificate of Inspection (COI) or be eligible for an exemption. Click here to find out more about whether your vehicle is eligible for an exemption.
3. Get a Booked Hire Service Licence
The TMR requires driver-partners to hold a current Booked Hire Service licence for every vehicle they choose to drive on the Uber app. To apply, the vehicle must have a current Certificate of Inspection (unless exempt) and the relevant Compulsory Third Party (CTP) insurance class for their vehicles.
The requirements can differ from city to city. Update your location at the bottom of this page to the capital city of your state or territory to find out more.
Medical Check
As part of getting your Driver Authorisation with the Department of Transport and Main Roads, you need to complete a commercial standards medical check.
Fill in and bring the medical form from the TMR website (see below) with you to the medical assessment.
Getting a driver's authorisation
- Driver’s authorisation application
Start by completing a Driver Authorisation (DA) application.
- Submit application to the TMR
Submit your application in person or online to the TMR, along with your medical assessment and application fee. It usually takes 2–3 weeks for this to be approved.
- Upload your DA to your Uber account
Once you’ve received your Driver’s Authorisation, upload it to your driver-partner profile. If it’s been more than three weeks since you submitted your application and you haven’t heard from TMR, you can get in touch with them directly.
- Driver Safety Education
In Queensland, you and Uber have certain legal obligations to ensure that every trip is safe and welcoming. To make sure you are aware of these obligations, you are required to complete driver safety education before you can start using the Uber driver app. It should take less than 30 minutes to complete. You can complete the driver safety education course via logging in to the Uber driver app/website.
The safety education covers important topics such as avoiding discrimination, preventing sexual harassment, assisting riders with disability, vehicle maintenance and inspection, making sure you are fit to drive and general road safety.
- ANCAP vehicle safety policy
All vehicles must have a 5-Star ANCAP rating or fall under our vehicle exemption policy to qualify for the Uber platform. Vehicles that do not meet our requirements will not be eligible to receive trip requests, and may be deleted from your account.
Getting a booked hire service licence (BHSL)
Before you apply
To apply for a BHSL, you’ll first need to get a Certificate of Inspection (unless you’re exempt) and have the right class of Compulsory Third Party Insurance (CTP) for the vehicle you plan to drive.
Get a Certificate of Inspection
Book an inspection with Redbook Inspect or any authorised mechanic in Queensland (see here to find a list of inspection sites in Queensland). See our Vehicle Inspections in Australia page below for more details.
Meet CTP requirements
All Vehicles must have the relevant class of CTP, as indicated below:
- Privately held vehicle: Class 26 CTP
- Rental of leased vehicles: Class 4 CTP
Planning to rent a vehicle? Talk to the vehicle provider to see if they include the Booked Hire Service Licence.
Apply for a BHSL
To apply for a Booked Hire Service Licence, your vehicle must have a current Certificate of Inspection (COI) (unless exempt) and the relevant class of CTP. Check the TMR website linked below for more details. Once you’ve received your BHSL, upload it to your driver-partner profile
ABN and GST Registration
Driver-partners must be registered for GST and provide an Australian Business Number (ABN) to access the Uber app. If you haven’t already, you can register for GST through the Australian Tax Office (ATO) website.
You can enter your ABN details and confirm your GST registration in the ‘Invoice Settings’ section of your Partner Dashboard. Scroll down to fill in the ‘Australian Business Number (ABN)’ field, your Company/Legal name, and confirm your GST registration.
Get more from Uber
Get support
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Contact Uber
Got questions? Get answers. Enjoy personal support at an Uber Greenlight Hub in your city.
Make more money
As well as driving passengers, you can also apply to be a delivery person on the Uber Eats platform. Find out more about how it works where you live.
Rewards
Reduce your costs and take home more of what you make in your city with driver discounts and rewards from Uber’s partners.
Partner Protection
Partner Protection helps protect you from the cost of accidents or life events, and is provided at no cost to all eligible independent driver-partners.
The information provided on this web page is intended for informational purposes only and may not be applicable in your country, region or city. It is subject to change and may be updated without notice.
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