A step-by-step on how deliveries work
Picking up orders
After accepting a delivery request, you’ll get the order number, order details, and customer’s name.
Directions to the pickup location will show along with any specific pickup instructions. The order receipt should always match the details shown in the Driver app.
Dropping off orders
There are 3 types of delivery options:
- Leave at door
- Meet outside
- Meet at door
Once you’ve arrived, your customer will get a notification. Verify in the app which delivery option they’ve chosen, and follow their directions for completing the dropoff.
If you ever need support while on a trip, you can reach an agent by tapping the menu icon, then selecting Help and the issue you need assistance with.
Here are a few other tips offered by merchants and couriers that you might find helpful.
Picking up batched orders
Accepting multiple orders from the same merchant helps you wait less and deliver more, maximizing your earnings.
Unable to contact customer
If you can’t reach your customer by text or call, a timer will start. When the timer ends, the app will provide instructions for what to do with the order.
Navigating with your favorite map
To set your preferred navigation app, tap the menu icon, then tap Account, App Settings, and Navigation.
可以，只要您所在地区的 Uber Eats 优食平台可用。要在接载和派送服务之间切换，请轻触屏幕底部的条形。轻触右下角的设置图标以打开“开车接单偏好设置”，然后开启“派送服务”。