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送餐时安全第一

Doing the right thing means developing technology with your safety in mind. Here are features that support our commitment to helping people connect safely.

Looking for driving info?

  • 通过本视频,您可以了解:

    • How there’s a record of the trip, just in case anything happens
    • How you can share your location with friends and family
    Youtube (filled)

聚焦用户安全

Helping to make the Uber Eats platform a safe and enjoyable way for you to earn is a priority. The Follow My Ride feature lets friends and family know where you are and when you arrive.

Here's how it works:

1. 轻触地图上的盾形安全图标以打开安全工具包。

2. 选择“关注我的行程”。

3. The app will then send a message to your designated recipients.

车主端中的安全功能

车主端帮助您与亲友、优步团队以及应急服务机构保持联系,让您可更安全地开车接单。

  • GPS 追踪

    系统会全程追踪所有优步行程,这样,发生任何问题时都可查阅行程记录。

  • 匿名处理手机号码

    If you need to contact your customer through the app, we use technology that helps keep your phone number private.

  • 关注我的行程

    亲友可以追踪您的行程动态,并知道您到达目的地的时间。

  • 紧急援助按钮

    You can use the in-app Emergency Button to call authorities to get help if you need it. The app displays your location and other key details, so you can quickly share them with emergency services. And in a growing number of US cities, this information is automatically provided to the dispatcher.

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Community Guidelines: focus on safety

While safety is a central focus of Uber’s technology, you can also take actions to help protect yourself while delivering using the Uber app. Uber’s Community Guidelines explain some of the specific kinds of behavior that may cause someone to lose access to the Uber apps.

共用账号

To encourage safety and trust for everyone in our community using the Uber Eats app, Uber’s Community Guidelines don’t allow you to share with another person your account or personal information used in connection with your account, such as username and password.

Showing respect and following the law

优步平台上的所有用户都应尊重他人,保障彼此安全并遵守法律。您可以向优步客服团队报告任何您认为违反优步社区指南的事件,我们将予以审核。

Sharing the road

确保道路安全意味着要采取安全做法,包括注意路上以各种方式出行的所有人员的安全。

Optional Injury Protection

合作车主人身伤害保险是由我们的合作伙伴怡安 (Aon) 提供的可选补充保险计划,有助于尽量避免受保意外事件给您和家人造成财务影响。

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