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Viajes de 5 estrellas

Curious what makes for a 5-star trip? Here are tips from riders and drivers to help you get higher ratings.

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  • En este video, aprenderás lo siguiente:

    • What separates 5-star trips from other trips
    • Preferred rider routes
    • Conversation with riders
    • Safe driving habits
    • Where to find your ratings
    Youtube (filled)

Tips for a 5-star trip

Riders often rate their experience based on the following:

A clean car that’s well maintained and scent-free.

A preferred route to their destination. It might be different from what the navigation shows.

Polite, easygoing, and respectful conversation.

Excellent service such as helping riders with doors and their luggage.

Following local traffic laws and speed limits.

Preguntas frecuentes

  • It’s up to you. Some riders love to chat, while others enjoy a quiet ride. Many 5-star drivers say riders usually respond well when the driver greets them at the start of the trip and leaves it to the rider to strike up conversation.

    In areas where riders have the option to set Rider Preferences, the app takes the guesswork out of whether to chat or not by indicating if your rider prefers a quiet ride.

  • Yes, many drivers play music to make riders feel welcome. Some drivers recommend asking the rider if there's a radio station they prefer or if they'd like to play music from their phone.

  • Trust your judgment. You could ask how you can help, or you could assist riders if you want to and are able. Note that by law you should always allow service animals in your car.

Los datos proporcionados en este sitio web son de carácter informativo y es posible que no se apliquen a tu país, región o ciudad. Están sujetos a cambios y pueden actualizarse sin previo aviso.