Older adults: staying connected with Uber
Every year, hundreds of thousands of older people in the US stop driving. While some turn to public transit or other mobility programs, many turn to ridesharing to help maintain their independence, reach important destinations like healthcare appointments, and stay connected to family and community.
- 42% of adults 65+ are driving less or not at all and don’t always have other options, like public transit or other people, to get around¹
- Nearly 1 in 4 older adults say ridesharing helps them stay connected to family and community¹
- A majority (51%) of non-driving seniors used ridesharing in the previous year¹
Healthcare access: helping to close the gap
In an August 2025 survey, nearly 2 in 5 adults (37%) reported missing or rescheduling a healthcare appointment over the previous year because they lacked reliable transportation.² These barriers cost the healthcare system and taxpayers billions of dollars each year in missed appointments and emergency medical costs. Ridesharing is helping by connecting people with mobility options they may need.
- More than 1 in 4 adults (29%) who’ve used ridesharing in the previous year did so to attend a medical, dental, or therapy appointment²
- Uber has over 4,000 healthcare partnerships and supports millions of trips per month to doctor’s offices, clinics, and hospitals
- Since 2022, Uber has partnered with the Veterans Health Administration to secure health trips for almost 40,000 veterans, providing over 250,000 rides and saving taxpayers almost $200 million through mid-2024 alone
Night-shift workers: commuting stress-free
For many of the nearly 14 million people in the US who work evening or night hours, ridesharing can be the only stress-free way to commute when public transit isn't running. Nurses and other essential overnight workers frequently turn to Uber to keep communities safe and running.
- A quarter of night-shift workers (27%) say it’s difficult to access and use public transportation in their community³
- 75% of night-shift workers say ridesharing is important for their safety and convenience when commuting³
- Three-quarters of night-shift workers (76%) who use ridesharing say they consider rideshare services to be essential and not a luxury³
People with disabilities: helping to reduce daily barriers
For the 1 in 4 adults with disabilities who lack regular access to a personal vehicle, getting to critical destinations like work and school can be a significant challenge. This transportation gap is one of the most formidable barriers to financial independence—a hurdle that disproportionately affects this community. Ridesharing is an important lifeline for millions of people in the US living with disabilities and chronic health conditions.
- 50% of surveyed adults with disabilities used ridesharing in the previous year; 28% rode multiple times per month⁴
- Nearly 80% of adults with disabilities who use ridesharing consider it essential for their mobility⁴
- One study found that Uber’s launch drove a 3% increase in work and a 4% increase in marriage rates among people in the US with disabilities—evidence that affordable, on-demand mobility helps to support economic and social well-being
Increasing access to affordable rides
Individuals and families of all income levels, backgrounds, and ages rely on Uber to get around when public or private options fall short. Uber strives to keep rides accessible and affordable for all communities. To help ensure accessibility, we offer options like senior accounts; to help reduce financial barriers, eligible individuals can use Medicare Advantage flex cards for rides. (Eligible flex card holders can also get food and pharmacy deliveries, and SNAP recipients can use their payment cards for meals on Uber Eats.)
Uber’s commitment to affordability extends to entire communities. Uber partners with cities across the country to provide an innovative paratransit solution that saves local governments money compared with traditional paratransit providers. This partnership not only helps save public funds but also leads to higher satisfaction and more reliable transportation for community members.
Why it matters
For millions of people in the US, ridesharing is more than a convenience—it’s a lifeline. Stress-free access to work, healthcare, and loved ones makes communities stronger and healthier. That’s why it’s necessary to keep ridesharing affordable, accessible, and protected.
Partnerships
GIA Longevity
GIA Longevity is the first global, cross-sectoral partnership addressing the aging and longevity ecosystem. Its goal is to design a new society that empowers everyone to thrive throughout their longer lives.
The National Council on Aging
The National Council on Aging delivers the resources, tools, best practices, and advocacy the United States needs to ensure that every person can age with health and economic well-being.
GoGo Grandparent
GoGoGrandparent is a leading service enabling older adults to access on-demand transportation and other essential services via phone. Its mission is to empower older adults to maintain independence and enhance their quality of life as they age by bridging the digital divide.
¹Based on a Morning Consult survey of 1,201 US adults age 65+ conducted on behalf of Uber, August 8-14, 2025.
²Based on a Morning Consult survey of 5,204 US adults conducted on behalf of Uber, August 8-14, 2025.
³Based on a Morning Consult survey of 2,153 US night-shift workers conducted on behalf of Uber, August 8-14, 2025.
⁴Based on a Morning Consult survey of 1,056 US adults with disabilities conducted on behalf of Uber, August 8-14, 2025.
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