If you want to talk music, technology, Game of Thrones, or anything else for that matter, Troy’s your guy. He’s as good as it gets when it comes to customer experience, and he prides himself on his ability to make friends with absolutely everyone.

When it comes to tackling support, Troy goes big. You can find him reaching out to riders all over the world – straight from his desk. Just ask him how many times he’s converted British Pounds (GBP) to US Dollars (USD). Troy’s willingness to make every customer experience awesome, no matter where it is, makes him essential to our Community Support team.

Meet Troy

In One Word: Transparent

Grew Up in: St. Louis

Current Neighborhood: Logan Square

Current Obsession: Bingeing on Netflix

Current Jam: All About That Bass

Troy’s Favs

Place to Have a Drink: Suite Lounge in Old Town

Musician: Drake

TV Show: Ray Donovan & Game of Thrones

Favorite 90’s Movie: Is Sixteen Candles a 90’s movie?!

Favorite Activity: Paintball with the boys