Enter the rider’s name and mobile phone number, pickup location (drag the map to refine the location), and dropoff location. The rider will receive their trip details and reminder notifications by text, so make sure you enter the correct phone number.
Choose whether you want to request a ride immediately, schedule one for later, or arrange a Flexible Ride (which lets the rider request a ride when they’re ready). You’ll also select a vehicle type. If you can’t select a specific vehicle type, your admin may have set limitations on which ones you can request.
Add a note to the driver or an internal memo (such as expense code, client ID number, cost tracking number) if needed. Then request the Scheduled Ride, set up the Flexible Ride, or save the ride as a draft. Make sure your guest is aware that you’re arranging a ride for them (especially if it’s their first one) and that they’re ready to be picked up.