“This morning, employees were presented the recommendations from Covington & Burling that were unanimously approved by the Board on Sunday. Implementing these recommendations will improve our culture, promote fairness and accountability, and establish processes and systems to ensure the mistakes of the past will not be repeated. While change does not happen overnight, we’re committed to rebuilding trust with our employees, riders and drivers.”

The full list of recommendations (13 pages, PDF) is available here.