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Découvrez Uber Pro

Uber Pro is a new rewards program that recognizes your commitment and effort, so you can reach your goals—on and off the road.

Tirez pleinement avantage de votre temps au volant*

Avec Uber Pro, vous avez la possibilité d'atteindre un statut plus élevé pour bénéficier de nouveaux avantages. Consultez l'application pour connaître les programmes disponibles dans votre région.

Keep more money in your pocket

Depending on your Uber Pro status and location, you could earn more with higher Quest promotions,¹ enjoy Airport Priority Rematch,² and more. The program also offers savings on everyday costs like gas.³

More support on the road

Uber Pro offers rewards such as free roadside assistance, complimentary dent repair, up to 25% off car maintenance, and others. You can also see the duration of a trip before accepting it,⁴ so you have more control while on the road.

More opportunities for you and your family

Qualifying drivers receive 100% tuition coverage⁵ at ASU online that can be used by the driver or transferred to a family member. Take classes toward a degree or certificates that can help you or your loved one move toward opportunity.

Comment obtenir des avantages

Gagnez des points

Gagnez des points en conduisant. Certaines courses vous en rapportent plus que d'autres. Pour en savoir plus, rendez-vous dans l'application destinée aux chauffeurs et aux coursiers.

Offrez un service d'excellence

Outre les points cumulés, conservez une note minimum de 4,85, un taux d'annulation inférieur ou égal à 4 % et un taux d'acceptation de 85 % ou plus pour pouvoir bénéficier de vos avantages Gold, Platinum et Diamond.

Bénéficiez d'avantages

Plus votre statut est élevé, plus vous obtenez d'avantages. Votre statut dépend de la note et des points obtenus sur une période fixe de 3 mois.

Gagnez des avantages plus rapidement

Trips completed during select hours each day earn extra points. Check your app to see when you can earn points faster.

En-tête

Rewards are given based on your commitment to service. To unlock Gold, Platinum, and Diamond status and continue receiving rewards, you must earn points and:

-Keep your star rating at 4.85 or above

-Maintain a cancellation rate at 4% or below (if you cancel at the pickup location due to safety concerns, it won’t affect your rate)

-Maintain an acceptance rate of 85% or higher

Gagnez des points et profitez d'avantages pendant une période fixe de 3 mois

Vous gagnez des points pendant des périodes fixes de 3 mois. Le total cumulé se réinitialise après chaque période.

Lorsque vous avez obtenu suffisamment de points pour atteindre le niveau supérieur, vous bénéficiez immédiatement de vos nouveaux avantages. Maintenez une note élevée, un fort taux d'acceptation et un taux d'annulation faible pour en profiter jusqu'à la fin de la prochaine période de 3 mois.

En-tête

Your feedback will help us shape Uber Pro. This program may change as we make improvements before expanding Uber Pro to more drivers.

Questions fréquentes des chauffeurs

  • Currently, the program is in beta and being tested with select drivers in various locations. See terms and conditions for a list of where the program is currently available.

  • Your overall star rating is an average of individual ratings provided by riders from your past 500 trips.

    If you receive a rating of 4 stars or below on a trip for a reason that is out of your control, like a bad GPS route or traffic, the rating will be excluded from your overall rating. See more about ratings protection.

  • Star rating

    If you are a driver with Gold, Platinum, or Diamond status and your star rating falls between 4.75 and 4.84, you won’t be able to reach a higher status by earning more points. You will maintain your current status and have access to your current rewards.

    If your rating falls below 4.75, you will lose access to your rewards immediately. To earn back your status and rewards, your rating must return to 4.85 or above.

    Cancellation rate

    If you are a driver with Gold, Platinum, or Diamond status and your cancellation rate rises to between 4.01% and 10%, you won’t be able to reach a higher status by earning more points. You will maintain your current status and have access to your current rewards.

    If your cancellation rate rises above 10%, you will lose access to your rewards immediately. To earn back your rewards, your cancellation rate must return to 4% or below.

    Acceptance Rate

    If you are a driver with Gold, Platinum, or Diamond status and your acceptance rate falls between 75% and 84%, you won't be able to reach a higher status by earning more points. You will maintain your current status and have access to your current rewards.

    If your acceptance rate falls below 75%, you will lose access to your rewards immediately. To earn back your status and rewards, your rating must return to 85% or above.

  • You earn points during fixed 3-month periods. At the start of a 3-month period, your status is determined by the points you earned in the previous 3-month period. At any time, you can move up tiers and unlock more rewards if you earn enough points for the next status and maintain high ratings.

  • Drivers who also deliver with Uber Eats will earn points for delivery trips.

    Please note: delivery partners who only deliver with Uber Eats are not eligible for Uber Pro. Trip duration viewing rewards are not available on Uber Eats trips.