Οδηγίες Κοινότητας Uber

Η Uber λαμβάνει πληροφόρηση μέσω διαφόρων καναλιών, αξιολογεί τις αναφορές που υποβάλλονται στην ομάδα υποστήριξης και αφορούν περιστατικά που ενδεχομένως παραβιάζουν τις Οδηγίες Κοινότητας. Αυτές οι αναφορές μπορεί να διερευνηθούν από μια εξειδικευμένη ομάδα. Ο λογαριασμός σας μπορεί να τεθεί σε αναστολή μέχρι να ολοκληρωθεί ο έλεγχος. Η μη συμμόρφωση με οποιαδήποτε από τις Οδηγίες Κοινότητας μπορεί να έχει ως αποτέλεσμα την απώλεια πρόσβασης στους λογαριασμούς σας στο Uber. Αυτό μπορεί να περιλαμβάνει ορισμένες ενέργειες που κάνετε εκτός των εφαρμογών, σε περίπτωση που κρίνουμε ότι αυτές οι ενέργειες απειλούν την ασφάλεια της κοινότητας Uber ή υπονομεύουν την επωνυμία, τη φήμη ή τις δραστηριότητες της Uber.

Not following any of our Community Guidelines may result in the loss of access to your Uber accounts. Here are some examples of Community Guidelines violations:

• Physical contact. Hurting or intending to hurt anyone.

• Threatening and rude behavior. Using language or gestures that could be disrespectful, threatening, or inappropriate.

• Breaking laws. Violating any applicable law, including airport rules and regulations when at the airport, and rules of the road, such as speed and traffic laws, at any time when using Uber apps. All drivers and delivery people using a vehicle are required by law to maintain a valid driver’s license, insurance, and vehicle registration.

• Discrimination. Discriminating against someone based on traits such as age, color, disability, gender identity, marital status, national origin, race, religion, sex, sexual orientation, or any other characteristic protected under relevant law.

• Drugs and alcohol. Driving or biking while intoxicated (it’s against the law).

• Fraud. Deception can weaken trust and also be dangerous. Examples of fraud include deliberately increasing the time or distance of a trip or delivery for fraudulent purposes; accepting trip, order, or delivery requests without the intention to complete them, including provoking riders to cancel for fraudulent purposes; creating dummy accounts for fraudulent purposes; claiming fraudulent fees or charges, like false cleaning fees; intentionally requesting, accepting, or completing fraudulent or falsified trips or deliveries; claiming to complete a delivery without ever picking up the delivery item; picking up a delivery item but retaining all or a portion of the item, and not delivering the entire order; abusing promotions and/or not using them for their intended purpose; disputing charges for fraudulent or illegitimate reasons; or creating improper duplicate accounts.

• Account sharing. To use any Uber app, you need to register and maintain an active account. Don’t let another person use your account, and never share your personal information used in connection with your account, such as your user name and password with anyone else.

• Providing inaccurate vehicle information. For an easy pickup or delivery, Uber apps give riders and customers identifying information about drivers and delivery people and their vehicles, including their license plate number, vehicle make and model, profile picture, and name. Inaccurate or outdated information creates confusion among riders and customers and can diminish their experience using Uber apps.

• Sex while using Uber apps. Uber has a no-sex rule. Sexual contact is prohibited while using Uber apps, including during a trip or on a delivery, regardless of whether you know the person or they give you their consent.

• Sexual assault and misconduct. Uber prohibits sexual assault and sexual misconduct of any kind. Sexual assault and misconduct refers to sexual contact or behavior without explicit consent of the other person.

• Unwanted contact with riders after a trip or delivery. Contact should end when the trip or delivery is complete, unless it’s to return a lost item. For example, texting, calling, visiting, or trying to visit someone in person after completing a trip or delivery is not allowed.

Ναι. Οι Οδηγίες Κοινότητας της Uber ισχύουν για όλους τους χρήστες των εφαρμογών μας, δηλαδή για οδηγούς, επιβάτες, διανομείς, πελάτες του Uber Eats, εστιατόρια και χρήστες.