All drivers using Uber have undergone background checks for rider safety. Uber Premier goes a step beyond and will match you only with highly rated, professional drivers. And if you schedule ahead with Reserve, you’ll be able to learn about your driver before you ride.

You can expect newer cars with more features and legroom. Enjoy your ride in more luxury.

Not necessarily, but we maintain a high standard for vehicles eligible for Uber Black rides. You can find examples of typical cars below.

The cost of your trip depends on multiple factors like the ride type you request, the distance/duration of the trip, any tolls, and demand at the time.

For the most accurate estimates, you can enter your pickup spot and destination here and get trip prices before you request. When you request, you’ll see your actual price in the app.

Wait times depend on demand in the area, traffic conditions, the type of ride you request, and other factors. We recommend checking the booking screen for estimated pickup times.

We recommend getting to the airport 3 hours early for international travel. Be sure to check estimated travel times when you request your pickup so that you get to the airport on time.

The grace period for you to meet your driver depends on the ride option you choose. For UberX, Uber Comfort, and UberXL, you can avoid wait time fees by meeting your driver within 2 minutes of their arrival. For Uber Black, Uber Black SUV, Uber Premier, and Uber Premier SUV, you will have 5 minutes to get to the vehicle. You will be assessed per-minute wait time fees beyond that. Riders with a disability can request a wait time fee waiver. Get more information here.

If you’re unfamiliar with the layout of the airport or where the rideshare pickup point is, we recommend requesting a ride when you’re closer to exiting the arrivals gate.

The luggage capacity varies by Uber ride type. For example, an UberX ride can usually hold 2 suitcases while an UberXL ride can usually hold 3 suitcases.**

The availability of ride options will vary by time of day, region, and airport guidelines. The best way to get an accurate list is by searching for a ride in the Uber app.

All drivers using the Uber app get background checks, and their vehicles undergo inspection. In addition, drivers and their vehicles must adhere to city and airport-specific airport operating procedures and regulatory guidelines. If you have any safety concerns, please visit our safety page.

By law, small children are required to be in a car seat. Get more information about our safety policies.

Service animals are allowed, and Uber app drivers may not refuse a trip because of the presence of one. For pets, however, it’s recommended that you select Uber Pet when choosing your ride option. Otherwise, it is up to the discretion of the driver; once a driver is assigned, you can message them in the app to make sure. Get more information on animal-related policies.

Uber Premier is not a traditional chauffeur service, but it provides a comparable luxury ride experience with high-end vehicles and top-rated drivers. Unlike traditional chauffeur services that require advance bookings, Uber Premier offers rides when you need them and the flexibility to schedule trips in advance.

Uber Business Premier is a premium car service available to Uber for Business customers, combining the luxury and professionalism of traditional black car service with the flexibility and ease of Uber. Riders benefit from added perks like extended wait times for airport pickups, on-time pickup protection, and 24/7 post-trip support for up to 72 hours. With simplified expensing and the ability for executive assistants or travel admins to book on behalf of others, Uber Business Premier is built to meet the needs of today’s business travelers.