If you’re a rider, please visit the EWR dropoff page or EWR pickup page instead.
Effective June 10, 2026, Newark Liberty International Airport (EWR) will be relocating Terminal C pick ups to the Terminal C Parking Garage. Entrance to the pickup area is on HOV Rd. No pickups will be permitted at Terminal C Arrivals, Passenger Pick Up. Drivers who pick up in unauthorized areas may be subject to suspensions per the Port Authority of New York & New Jersey. Follow all signs for Terminal C Parking.
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Airport regulations
The FIFO queue at the airport
- Your location within the waiting lot does not affect your position in the virtual queue.
- When you’re in the designated waiting areas, you’ll be able to see your position in the queue and how many partners are ahead of you in your Uber driver app.
- If you are a New Jersey partner, you will be given the next trip request to New Jersey when it is your turn for a request, in accordance with state and local law.
- If you are a New York City partner, you will be given the next trip request to New York City when it is your turn for a request, in accordance with state and local law.
- You can lose your place in line if:
- You go offline on your Uber driver app
- You drive outside the FIFO zone
- You do not accept multiple incoming trip requests in a row
- You cancel multiple rides (if the rider cancels, you will remain at the top of the queue)
- You may wait in the Rideshare Hold Lot for up to 4 hours.
- Parking or idling at terminals or elsewhere on airport property is strictly forbidden and does not enter you into the trip queue. Doing this may result in a citation. Uber does not pay for citations issued to drivers for illegally parking at airports.
Pickups at the airport
It is easy to receive trip requests from riders leaving the airport. However, these trips work a little differently than other requests.
Pickup Location by Terminal
Terminal A
The Terminal A pick up area is located on the lower level (arrivals) in Ride App Pick Up Zones 9, 10, 11, and 12 on the 2nd curb outside arrivals
Terminal B
The Terminal B pick up area is located at Terminal B arrivals in Ride App Pick Up Zones 8, 9, and 10 on the 3rd curb outside arrivals.
Terminal C
The Terminal C pick up area is located in the Terminal C Parking Garage, Level 3, Zones B, C, D, and E. Enter the garage from HOV Rd and pull a ticket in order to enter and exit the garage. EWR airport allows for a 20-minute grace period in the garage.
Waiting for requests
To receive pickup requests at EWR, enter the Rideshare Hold Lot to wait for a trip. Once in the staging lot, drivers receive ride requests via a virtual first-in, first-out (FIFO) queue.
Picking up your rider
When you receive a notification you have a pickup request, follow the directions in the driver app.
As you approach the pickup area, the app will indicate your rider’s information and the terminal number where they are waiting. Once you receive a request, accept it and pick up your rider on the arrivals level at EWR. Terminal areas can be crowded at times. Once you arrive at the pickup location, if you can’t find your rider, message or call them through the driver app to let them know your location.
The Uber vehicle decal (trade dress) must always be displayed on the front passenger windshield facing outward.
Dropoffs at the airport
Dropping off riders at the airport is easy. Simply follow the in-app instructions and drop your rider off at their desired terminal on the departures level.
Note that waiting in the terminal area, parking illegally, and idling on the shoulder may result in a citation.
Terminal C
Effective June 10, 2026, Terminal C will be relocating pickups to the Terminal C Parking Garage off of HOV Rd. Follow all signs for Terminal C Parking.
Note that waiting in the terminal area, parking illegally, and idling on the shoulder may result in a citation.
Re-Match feature
- The re-match feature allows partners who just completed an airport drop off to receive a pickup request without having to go to the Rideshare Hold Lot. To qualify for re-match, partners must complete a drop off at the airport.
- If you’re in the terminal and don’t receive a request after a few moments, please drive to the Rideshare Hold Lot to wait for a pickup request. Please do not loiter in the terminal, as idling at the curb can still result in a fine.
EWR Rideshare Hold Lot
The Rideshare Hold Lot at EWR is located here. Once you get to the airport, follow signs for the Rideshare Hold Lot to enter the queue for a trip request.
Important Update to EWR Pick Up and Dropoff
Important Changes to Terminal C Pick Up Areas
Effective June 10, 2026, Newark Liberty International Airport (EWR) will be relocating Terminal C pick ups to the Terminal C Parking Garage. Entrance to the pickup area is on HOV Rd. No pickups will be permitted at Terminal C Arrivals, Passenger Pick Up. Drivers who pick up in unauthorized areas may be subject to suspensions per the Port Authority of New York & New Jersey. Follow all signs for Terminal C Parking.