Get to know teen accounts
Teen accounts give your teenager the freedom to request their own rides and order their own meals, all under your supervision. Plus, with live safety features and real-time updates, you can follow along from pick-up to drop-off.
Together, we can help them go anywhere and get (almost) anything they need.
Rides and meals at their fingertips
With the power to request a ride or a meal at any time, your teenager will always have a reliable way to find rides, go where they need to go, order food, and get home to you. Additionally, age-restricted items that your teen is not old enough to buy – such as alcohol and some medication – will be filtered out.
Highly rated drivers and couriers
Your teenager will always be matched with highly rated and experienced drivers and couriers. Before anyone can drive with Uber, they must undergo a thorough enhanced background check – and they're rescreened every year.
Live trip and delivery tracking
When your teenager requests a ride or places an order, you can follow along in the app with live trip and delivery tracking. You'll also get real-time status updates. Additionally, teenagers' trips are destination-locked, meaning drivers cannot change the destination of the trip – only your teenager can.
Live trip tracking
With Share My Trip automatically turned on, you'll receive notifications every time your teenager requests a ride or orders a meal with Uber Eats. You'll also be able to follow along in the app with live trip tracking and get status updates so you can check that their food has arrived and/or that your teenager has got where they need to go safely. You can also view past trips they have taken in the Activity hub. Additionally, teen trips are destination-locked, which means drivers cannot change the destination of the trip – only your teenager can.
Always-on safety features
All the rideshare safety features you know and love, like PIN verification and RideCheck™, will always be automatically turned on and cannot be turned off. In addition, they'll always have access to our on-trip safety features, such as being able to call the national emergency number, contact Support, or report an issue through the app.
Always-on safety
These safety features are always on
Verify My Ride Before a teen gets in the car, they’ll need to give their driver a unique PIN. Drivers can’t start a trip until they enter the correct code into the Driver app. This helps the teen make sure they get into the right car.
Verify My Ride
Before a teen gets in the car, they’ll need to give their driver a unique PIN. Drivers can’t start a trip until they enter the correct code into the Driver app. This helps the teen make sure they get into the right car.
RideCheck™
If their ride goes unusually off course, stops unexpectedly, or ends early, RideCheck™ will alert your teen and message them in the app to check if they’re OK or need help.
RideCheck™
If their ride goes unusually off course, stops unexpectedly, or ends early, RideCheck™ will alert your teen and message them in the app to check if they’re OK or need help.
How to add a teen account
Follow these 3 steps to get your teenager's account set up:
- Tap Account > Family and teenagers to create a Family profile.
- Tap Invite family > Teenager > Choose contact and select their name from your contacts. (They must be at least 13 years old.)
- Make sure your payment information is up to date before your teenager requests their first ride.
After that, your teen will receive an invite by text and will need to complete a mandatory safety onboarding. Once they're done, they'll be ready for their first ride.
Using your Uber teen accounts
Privacy matters | How does Uber collect and use your teen data?
Learn about the type of data Uber collects, the way Uber uses your data during your rides or to improve your rider experience, the way you can manage your data and privacy in your Privacy Settings.
Freedom and safety of mobility | How does Uber keeps you safe on your journey?
Learn how teen accounts have access to Uber's most experienced drivers and always-on built-in safety features for every trip, ensuring a safe mobility experience and pease of mind for Guardians.
Frequently asked questions
Where can teens take trips?
Teenagers will be able to take trips that start and end in any city where teen accounts are live. Teenagers will also be able to order meals within any city where teen accounts are live.**
Where are teen accounts available?
Teen accounts are now available in the following cities:**
- Belfast
- Birmingham, UK
- Brighton and Sussex
- Cambridge and East Anglia
- Cardiff
- Edinburgh
- Glasgow
- Leeds
- Leicester
- London
- Manchester
- Merseyside
- North East, UK
- Nottingham
- Sheffield
- South Coast, UK
- South West, UK
- Stoke
Teen accounts will be introduced in more locations soon. Not available in your city yet? Join the waiting list to be notified when it becomes available.
How do teenagers pay for rides and meals?
Teens must use the default payment method attached to their guardian's Family profile.
Can guardians book rides for teens?
Yes. Guardians have the option to request rides on behalf of their teens. Rest assured, the enhanced safety features automatically turned on for teen accounts will stay on for every ride, even those guardians arrange for them.
Can teens bring other riders?
Yes. When a trip request comes from a teen account:
- The teen is allowed to bring other riders with them, but those other riders must be 13 years old or older
- Guest riders aged 13 to 17 must have permission from a parent or legal guardian
- All teens have to sit in the back seat and should belt up
Can teenagers turn the safety features off?
The safety features for teenager accounts on Uber are built into the experience and cannot be turned off, including live trip tracking, PIN verification, RideCheck and Uber's safety line. In addition, RideCheck will be adjusted to be more sensitive during teenager trips. If the app detects something may have gone wrong, like a possible crash or an unexpected long stop, the teenager and driver will receive a message to make sure they're okay.
Audio Recording is the only feature that must be set up by teenagers. If your teenager chooses to opt in to the Audio Recording feature, each of their trips will be automatically recorded (unless they later opt out by removing microphone permission for the app).
Drivers may still choose to record trip audio. If they do, the same privacy standards will apply. If a driver has Audio Recording set up, the app will notify your teenager while their driver is on the way to pick them up. If they want to, your teenager can cancel the ride and request a different one.
How can I contact my teen's driver?
While a teen is on a ride requested through a teen account, guardians will be able to contact their drivers directly through the app.
How will you prevent teenagers from ordering alcohol and other age-restricted items?
Teen accounts will have a teenager-friendly view on Uber Eats. Age-restricted items that teenagers are not old enough to buy – such as alcohol and some medication – will be filtered out.
What happens to my teenager's account when they turn 18?
When a teenager turns 18, their teen account will be converted to a standard account, meaning they'll have access to more products in the app, including Uber Comfort, Uber Reserve, UberXL and more.
Even after their account has been converted, however, they'll continue to be on your Family profile. And as long as they're part of the family account, you'll still be able to follow their ride in the app.
By creating an Uber for teens account, you attest that, as your teenager's guardian, you have legal authority to act on your child's behalf, that your child is between the ages of 13 and 17, and that you have conferred with any other parent or legal guardian of your teenager. Use of Uber for teens is further governed by these specific Terms of Use.
In the event that you need to place an emergency call on behalf of your teenager, the dispatcher you're connected with will see your location, not your teenager's.
**Uber for teens accounts will generally be eligible for trips within the broader metropolitan area for each city. Please check the app to confirm whether your teenager will be able to take their planned trip.
See more about how Uber is committed to helping ensure the safety of teenagers on our platform here.
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Explore
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