Get to know teen accounts
Together, we can help them go anywhere they need
Requests at their fingertips
With the power to request a ride at any time, your teen will always have a reliable way to find rides, go where they need to go, and get home to you.
Experienced drivers on every ride
Live trip tracking
Whenever your teen requests a ride, you can follow their location directly in the app and get status updates with live trip tracking. Teen trips are destination-locked, meaning that drivers can't change the destination of the trip – only your teen can.
Live trip tracking
With Share My Trip automatically turned on, you'll receive notifications every time your teenager requests a ride. Once they're on a trip, you'll be able to follow their location directly in the app with live trip tracking. You'll also get status updates so you can check that your teenager has gotten to where they need to go. Additionally, teenager trips are destination-locked, which means drivers cannot change the destination of the trip – only your teenager can.
Always-on safety features
All the rideshare safety features you know and love, like PIN verification and RideCheck™, will always be automatically turned on and cannot be turned off. In addition, they'll always have access to our on-trip safety features, such as being able to call the national emergency number, contact Support, or report an issue through the app.
Always-on safety
These safety features are always on
Verify My Ride Before a teen gets in the car, they'll have to give their driver a unique PIN. Drivers are unable to start a trip until they enter the correct code into the Driver app. This will help the teen make sure they get into the right car.
Verify My Ride
Before a teen gets in the car, they'll have to give their driver a unique PIN. Drivers are unable to start a trip until they enter the correct code into the Driver app. This will help the teen make sure they get into the right car.
RideCheck™
If their ride goes unusually off-course, stops unexpectedly or ends early, RideCheck™ will alert your teen and message them in the app to find out if they're OK or need help.
RideCheck™
If their ride goes unusually off-course, stops unexpectedly or ends early, RideCheck™ will alert your teen and message them in the app to find out if they're OK or need help.
How to add a teen account
Follow these 3 steps to get your teenager's account set up:
- Tap Account > Family and teenagers to create a Family profile.
- Tap Invite family > Teenager > Choose contact and select their name from your contacts. (They must be at least 13 years old.)
- Make sure your payment information is up to date before your teenager requests their first ride.
After that, your teen will receive an invite by text and will need to complete a mandatory safety onboarding. Once they're done, they'll be ready for their first ride.
Using your Uber teen accounts
Privacy matters | How does Uber collect and use your teen data?
Learn about the type of data Uber collects, the way Uber uses your data during your rides or to improve your rider experience, the way you can manage your data and privacy in your Privacy Settings.
Freedom and safety of mobility | How does Uber keeps you safe on your journey?
Learn how teen accounts have access to Uber's most experienced drivers and always-on built-in safety features for every trip, ensuring a safe mobility experience and pease of mind for Guardians.
Frequently asked questions
- Where can teens take trips?
Teens will be able to take trips that start and end in any city where teen accounts are live.*
- Where are teen accounts available?
Uber for teens accounts are live in the following cities:**
- Belfast
- Brighton and Sussex
- Cambridge and East Anglia
- Cardiff
- Edinburgh
- Glasgow
- Leeds
- Manchester
- Merseyside
- North East, UK
- Sheffield
- South Coast, UK
- South West, UK
Teen accounts will be rolled out in more locations soon. Not available in your city yet? Sign up on the waiting list so you can be notified when it becomes available.
- How do teenagers pay for rides?
Teens must use the default payment method attached to their guardian's Family profile. Teens can also create their personal Uber Money account, and redeem gift cards (total value of gift cards redemption – including in-flight redemptions – of GBP 150 per calendar month). Uber Money will allow them to pay independently for their rides.
- Can guardians book rides for teens?
No, guardians are not permitted to book trips on behalf of their teens.
- Can teens bring other riders?
Yes. When a trip request comes from a teen account:
- The teen is allowed to bring other riders with them, but those other riders must be 13 years old or older
- Guest riders aged 13 to 17 must have permission from a parent or legal guardian
- All teens have to sit in the back seat and should belt up
- Can teenagers turn the safety features off?
The safety features for teen accounts on Uber are built into the experience and cannot be turned off, including live trip tracking, PIN verification, RideCheck and contact Support. In addition, RideCheck will be adjusted to be more sensitive during teen trips. If the app detects something may have gone wrong, like a possible crash or an unexpected long stop, the teen and driver will receive a message to make sure they're okay.
- How can I contact my teen's driver?
While a teen is on a ride requested through a teen account, guardians will be able to contact their drivers directly through the app.
- What happens to my teenager's account when they turn 18?
When a teen turns 18, their teen account will be converted to a standard account, meaning they'll have access to more products in the app.
Even after their account has converted, however, they'll continue to be on your Family profile. And as long as they're part of the Family account, you'll still be able to follow their ride in the app.
By creating an Uber for teens account, you attest that, as your teenager's guardian, you have legal authority to act on your child's behalf, that your child is between the ages of 13 and 17, and that you have conferred with any other parent or legal guardian of your teenager. Use of Uber for teens is further governed by these specific Terms of Use.
In the event that you need to place an emergency call on behalf of your teenager, the dispatcher you're connected with will see your location, not your teenager's.
**Uber for teens accounts will generally be eligible for trips within the broader metropolitan area for each city. Please check the app to confirm whether your teenager will be able to take their planned trip.
See more about how Uber is committed to helping ensure the safety of teenagers on our platform here.