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Rider support in the UK

Uber is committed to supporting you before, during and after your trip. Get the help you need at the touch of a button in more than 40 towns and cities across the UK.

Get the help you need

Three ways to contact us

In-app support

Write in through the ‘Help’ section of your app or contact us on Fast and efficient.

Phone support

Need to speak to us? You can call our dedicated support team, 24 hours a day, 7 days a week.

Social media

You can also get help via social media. Tweet us @ubersupportuk or send us a message via Facebook or Facebook Messenger.

Call us on +448081897190 or +448085015525

You can call us 24 hours a day, 7 days a week. Please note that this phone line only offers support for users or trips taken in the UK.

You can also call the support line via your Uber app:

  • Tap the ‘Help’ button in the menu
  • Tap 'Call Support' and you’ll be connected to a trained member of the team

In an emergency you should still call 999, or 101 for non-emergency situations that require help from the police.