Rider support in the UK
Uber is committed to supporting you before, during and after your trip. Get the help you need at the touch of a button in more than 40 towns and cities across the UK.
Get the help you need
Three ways to contact us
Write in through the ‘Help’ section of your app or contact us on help.uber.com/riders. Fast and efficient.
Need to speak to us? You can call our dedicated support team, 24 hours a day, 7 days a week.
Call us on 0808 189 7190
You can call us 24 hours a day, 7 days a week. Please note that this line does not support Uber Eats related queries.
You can also call the support line via your Uber app:
- Tap the ‘Help’ button in the menu
- Tap 'Call Support' and you’ll be connected to a trained member of the team
In an emergency you should still call 999, or 101 for non-emergency situations that require help from the police.