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Rider support in the UK

Uber is committed to supporting you before, during and after your trip. Get the help you need at the touch of a button in more than 40 towns and cities across the UK.

Three ways to contact us

In-app support

Write in through the ‘Help’ section of your app or contact us on help.uber.com/riders. Fast and efficient.

Phone support

Need to speak to us? You can now call our dedicated support team, 24 hours a day, 7 days a week.

Social media

You can also get help via social media. Tweet us @ubersupportuk or send us a message via Facebook or Facebook Messenger.

You can now call us 24 hours a day, 7 days a week. It’s the newest way to get the answers you need, fast.

If you need to call the support line:

  • Tap the ‘help’ button in the menu
  • Tap the call support option and you’ll be connected to a trained member of the team In an emergency you should still call 999 or 101 for non-emergency situations that require help from the police.