Tips from others for handling orders
Here are some suggestions from couriers and details from Uber’s Community Guidelines about handling food properly.
Being on time is important
Customers say they appreciate when food comes directly from the restaurant to them because food that’s been sitting out for a long time can get soggy or stale.
An insulated bag is recommended
An insulated bag helps to promote food safety and proper handling of orders. Deliveries by bicycle may benefit from a more specialized bag to protect food from movement and weather conditions.
Restaurants may have delivery preferences
Restaurants may outline certain delivery preferences that promote food safety, adhere to regulatory guidance, or accommodate customer dietary restrictions. For example, a restaurant may note to keep halal and non-halal food separate.
It’s helpful to know food safety standards
Restaurants and customers expect you to deliver their orders safely and in accordance with relevant safety standards. For example, opening packaging during delivery can lead to foreign matter in food, which may pose a significant food safety risk for customers.
Deliver your way in the app
Deliver your way in the app
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