Delivering age-restricted items
Alcohol and tobacco deliveries work differently to regular deliveries. This is because the law prohibits the sale of alcohol or tobacco to anyone under 18 years old. It's also against the law to sell alcohol to anyone who is intoxicated. Please see Uber's Community Guidelines for more information.
Your Driver app will lead you through the steps to complete an alcohol, tobacco or other age-restricted item delivery.
Follow important steps
Delivering alcohol is a little different from delivering food. There are important steps and guidelines to follow, as required by law.
Bring your phone
Be sure to take your phone with you when you meet your customer. The app will prompt you to check their ID, sobriety, and age, and it may ask for a signature to complete the delivery.
Use your best judgment
If you suspect a fake ID, intoxication, or that the customer is underage, the app may prompt you to return the alcohol to the business. Don’t worry, you’ll still receive a fare for the distance traveled.
Remain polite and professional
If you need to refuse a delivery, you can tell the customer that you legally cannot complete the delivery and that they can contact Support through their app with questions.
Follow local laws and regulations
You’re required to follow all laws and regulations in your city, including road safety and alcohol laws. This reminder is a legal and regulatory requirement, and not instructions or guidance by Uber.
Deliver your way in the app
Deliver your way in the app
The material provided on this web page is intended for informational purposes only and may not be applicable in your country, region or city. It is subject to change and may be updated without notice.