Uber Pet: bring your furry fur-iend along for the ride

The pet-friendly ride option

We know that Kiwis love their pets, and it’s not always easy to leave them at home. But, now your furry friends can get in on the fun and come along for the ride.
 
When you request an Uber Pet ride, you’ll be matched with a driver-partner who’s comfortable having you and your pet in their car.

Why are we launching Uber Pet?

Why leave your best friend behind? Now you can take your beloved furry pal wherever you’re headed.

How it works

1. Open the Uber app and tell us ‘Where to’.
2. Scroll through your ride options and choose Uber Pet.
3. Confirm your ride, and get ready to hit the road with your furry friend.

Riding with service animals

If you’re riding with a service animal, you do not need to request Uber Pet. Local law requires transport service providers to accept assistance animals into their vehicles. Check out Uber’s assistance animal policy to learn more.

FAQs

• How many pets can I bring on Uber Pet?

  Uber Pet is limited to one pet per trip. If you have more pets with you, it’s up to the driver to decide if they want to take them on the trip.

• What types of animals can I bring?

  Pets come in all shapes and sizes – furry, feathered or scaley – but Uber Pet is primarily for dogs and cats. Remember that you are fully responsible for controlling your furry friend while on the trip. Your driver always has the right to refuse animals they deem unsafe or uncontrolled.

• Does my pet need to be caged?

  It’s important that you control your pet during the ride. For dogs and cats, we strongly encourage you to use a leash or harness – all other animals must be contained in an enclosed pet carrier during the trip. 

• What happens if my pet makes a mess?

  Pets are likely to leave a little pet hair or animal odour, in which case a cleaning fee will not apply. But, if your pet has an accident where car cleaning is necessary (urine, faeces, vomit, damage, etc.) you will need to pay a cleaning fee.

• Is my pet insured?

  Insurance on Uber rides is only for humans. So, you’re insured for every trip but your furry little buddy is not.