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Introducing Taxis on Uber – more drivers, the same Uber experience

May 18 / New Zealand

Get going sooner with Taxis on Uber

Different look, same great experience

Taxis on Uber is launching in Wellington and Auckland. Taxis can now receive and accept Uber trip referrals so when you request an UberX, you may be sent a regular private hire vehicle or a Taxi on Uber. 

It’s the same UberX experience, but with a different look.

Why are we launching Taxis on Uber?

With Taxis on Uber, there’ll be more driver-partners on the road, meaning:

  • less waiting time
  • upfront pricing (the same rate as an UberX)
  • real-time tracking and ETA sharing

We know this system works. Taxis on Uber has been successful in cities across the globe, including New York City, Hong Kong, and Barcelona.

Legal Disclosures

Please note that Taxis on Uber in New Zealand cities are required to have cameras in their vehicles. There may be additional markings and other branding on the vehicles, including vinyls and decals.

FAQ

Q: Will riders requesting using Taxis on Uber pay the meter rate or will there be upfront pricing in the app?

In New Zealand, riders will pay the same fare structure for Taxis on Uber as they pay for rides requested with UberX. Riders will receive upfront pricing in the Uber app, so they know the fare price before requesting a trip.

Q: Will riders have the same safety features and functionality that they have with UberX and other Uber products?

Riders will have access to all of Uber’s safety features, including the ability to share a trip with a loved one in real time, the option to verify a ride with a pin code and access to an in-app emergency button. Every trip on the Uber platform is GPS tracked, and we provide upfront information on the driver and vehicle, to easily verify a ride. 

Q: What will the rider experience look like?

Riders will receive upfront pricing in the Uber app, so they know the fare price before requesting a trip.

Q: Will riders be able to tip taxi drivers, similar to how they can tip UberX driver-partners?

Yes – riders will be able to tip Taxis on Uber driver-partners within the Uber app. 

Q: Will riders be able to rate taxi drivers, similar to how they can rate UberX driver-partners?

Yes – riders will be able to rate taxi drivers, similarly to how riders can rate UberX driver-partners. 

Q: How is taxi different to UberX?

Taxis in New Zealand that operate in metro areas are required by law to have security cameras in their vehicles when providing trips to passengers that haven’t made a booking.
For more info, visit here.