A busy area fee may apply during busy periods in Auckland

June 20, 2019 / Auckland

A new busy area fee is being introduced on Uber Eats in Auckland in times of high demand – such as during peak times. During these times, you may be asked to pay a higher delivery fee to your restaurant when you place an order.

The Uber Eats app will always show the delivery fee upfront before you place your order. If a busy area fee applies, an arrow will appear below the restaurant name and the higher delivery fee will be displayed above the menu and reflected on the order receipt.


  • Why am I paying a busy area fee during times of high demand?
  • Is the busy area fee different from the Delivery fee ?
  • How will I be able to tell if a busy area fee applies to my order?
  • How is the busy area fee calculated?
  • Does this mean that every restaurant in the city will have an additional fee?