Uber has always been taking strides to optimise rider experience, so we are now introducing a more comprehensive selection of payment options.
From 14 March 2023 onwards, when you request an Uber Taxi ride, in addition to the existing electronic payment options, you can also opt for settling your Uber Taxi trip fare with cash1 by paying the taxi driver-partner directly at the end of your trip. You can now ride with Uber Taxi at ease using the new cash payment option, which allows greater flexibility even if your credit cards or other electronic payment methods are not available.
Follow the steps below to select cash as the payment option:
1. Before booking a trip, go to Account > Wallet > Add Payment Method, then select Cash and add it to your list of payment methods.
2. Before confirming an Uber Taxi trip, select Cash in payment options.2 Please note that a selected payment method cannot be changed once the trip starts.
3. When the trip ends, the actual fare payable3 to the taxi driver-partner will be displayed on a green screen in the taxi driver-partner’s Uber App. If you have chosen to use any promo codes, Uber Vouchers, or Uber Cash to pay for all or part of your fare when booking your trip, the fare displayed on the green screen will be the actual amount payable by you after applying the applicable offers or deductions. Please pay the amount displayed on the green screen in cash directly to the taxi driver-partner.
Notes:
- 1Cash payment option will be available from 4pm on 14 March 2023. This option currently applies only to Uber Taxi rides and is not applicable to other ride options, including UberX, UberXL, Flash, Comfort, Assist, and Uber Pet, as well as Uber Reserve for the time being. Cash payment option is subject to Uber App Terms of Use, which shall be updated and become effective on 14 March 2023.
- 2 If you have chosen the cash payment option when requesting Uber Taxi trips, the estimated fare details will be displayed in two decimal places at the time of requesting. However, the actual fare payable displayed in the taxi driver-partner’s Uber App will be rounded off to the nearest dollar after applying the applicable offers or deductions.
- 3Depending on the actual route, driving distance, duration and road conditions, the actual fare payable at the end of the ride may be different from the estimated trip fare given when requesting the ride. For instance, the rider may request to use the Western Harbour Tunnel during his/her ride to reach the destination, instead of taking the Cross-Harbour Tunnel as shown on the Uber App during the booking stage.
Posted by Uber Hong Kong
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