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Fare Adjustment and City-wide 30% Discount

August 24, 2018 / Hong Kong

Uber is always on the lookout to improve and to ensure quality experience for both riders and driver-partners. Considering the increase of the cost of driving, we will be adjusting the UberX pricing and introducing the wait time fee, starting this Wednesday (August 29, 2018).

From now till September 9, we’re giving you 30% off your rides, anywhere and anytime. For details, please refer to the bottom of the page.

UberX Fare Adjustments

Starting on Wednesday (August 29, 2018), we will be making the following UberX fare adjustments. Here’s what it will look like:

Wait Time Fee

We’re also introducing the wait time fee. You will be charged HK$2 per minute after your driver arrives at the pick-up location for 3 minutes.If you decide to cancel the trip instead, you will only be charged the cancellation fee.

To avoid the wait time fee, meet your driver promptly and look out for the “Arriving soon” notification.

*Applicable to UberX, Black and UberXL trips 

Wait Time Fee Explained

  1. Your driver is arriving the pick-up spot. You will receive an “Arriving soon” notification.
  2. When your driver arrives the pick-up location, you will be notified to “Meet Driver Now”.
  3. If your driver arrives the pick-up location and waits for 3 minutes, you will be charged HK$2 for every minute thereafter.
  4. If you decide to cancel the ride, you will only be charged the cancellation fee.

City-wide 30% Trip Discount

From now till September 9, you can enjoy our City-wide 30% Trip Discount (up to HK$50 per trip) on two trips each week for two weeks – that’s a total of four discounted trips! This discount can be enjoyed anywhere and anytime (excluding Airport and Tung Chung).

To enjoy this discount, enter the promo code below:

30HK
Valid period : August 27, 2018 till September 2, 2018
30HK1
September 3, 2018 till September 9, 2018

With that being said, we’ve extended our airport and Tung Chung promotions until September 9, 2018 as well. Continue to use the promo code “HKG2018” to enjoy HK$50 off.

How to Enter Promo Code

  1. Tap menu, then “Payment”
  2. Tap “Add Promo Code”, enter “30HK” / “30HK1” / “HKG2018”

Terms and conditions

  1. Airport and Tung Chung discounts can only be used from 6 am till 10 pm.
  2. All promo codes must be entered before requesting for a trip, or else the discount will not be applied.
  3. The offer is not valid for Uber Eats.
  4. Uber reserves the right of final decision in case of disputes.