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Rider support in the UK

We're here for the ride

Uber is committed to supporting you before, during and after your trip. Get the help you need at the touch of a button in more than 40 towns and cities across the UK.

Three ways to contact us

Get the help you need

In-app support

Write in through the ‘Help’ section of your app or contact us on Fast and efficient.

Phone support

Need to speak to us? You can now call our dedicated support team, 24 hours a day, 7 days a week.

Social media

You can also get help via social media. Tweet us @ubersupportuk or send us a message via Facebook or Facebook Messenger.

We're just a phone call away

Call us on 0808 169 7335

You can now call us 24 hours a day, 7 days a week. It’s the newest way to get the answers you need, fast.

If you need to call the support line:

  • Tap the ‘help’ button in the menu
  • Tap the call support option and you’ll be connected to a trained member of the team

In an emergency you should still call 999 or 101 for non-emergency situations that require help from the police.

Please note that this phone line does not support Uber Eats. If you're an Eater, Courier, or Restaurant please call 0808 178 5517 or contact us via the 'Help' section of your app.

Start riding in the United Kingdom