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Regulations in Niagara

Ridesharing bylaw

The Niagara Region has passed a ridesharing bylaw. This means that there are new requirements for new and existing drivers to meet.

Niagara Region

Regulatory Requirements

The Niagara Region has passed a new ridesharing bylaw. To meet the requirements of this bylaw and continue driving with Uber, all Uber partners must meet the following requirements.

After your documents are approved and you pass your background check, we will submit your application to the Niagara Region. It will take up to 2 weeks for your license application to be approved. We'll send you a text message once you're approved to drive in Niagara Region.

Regulatory Requirements

1. Background Screening

To drive with Uber in Niagara Region, you need a yearly background screening.

Visit your nearest Greenlight Hub to get started. Be sure to bring your driver’s licence and 1 other piece of ID with you. Within 3 to 5 business days, we will email you the outcome.

2. Vehicle Inspection and Safety Standards Certificate

If you are new to driving in Niagara, you must upload your SSC within 36 days of the vehicle inspection date.

An annual vehicle inspection is required for all partners that drive in the Niagara Region.

3. TNC Driver's Licence

To drive with Uber in the Niagara Region, you'll need to obtain a TNC driver's licence from Niagara Regional Police Service.

Before heading to the station, gather your required documents and make sure you have a recent SSC certificate no older than 36 days.

A one-year TNC driver's licence costs $60. When your TNC expires, you'll be responsible for renewing it.

If you add a new or additional vehicle to your driver profile, you'll be responsible for sharing that information with the Niagara Region Police. Simply bring your new vehicle documents to the station to update your information.

4. Uber Stickers

When your vehicle inspection and background screening have been approved, we will mail two Uber stickers to your mailing address.

  1. Place the stickers on the inside of the back window. Place the ‘Niagara Region’ sticker below the ‘Uber’ sticker.
  2. The ‘Uber’ side and ‘Niagara Region’ side should be visible from the outside of the vehicle.
  3. The stickers are removable. You should take the stickers off your window when you are not driving with Uber.

  4. Pull the black tab to remove the sticker.

5. Complaints

If a member of the public provides a complaint to you, you must forward it to the Licensing & Bylaw Enforcement Unit in writing or electronically within 24 hours of receiving the complaint.

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