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Requirements on the road

To ensure that you stay safe and compliant on the road, all drivers should be aware of local regulatory requirements. Please take the time to read and understand your obligations under these regulations.

Regulations for drivers

Display sticker/sign

Some regulations require you to display a sign or sticker that shows you are a passenger transport vehicle.

To help with this, we provide a removable Uber sticker to be displayed on your vehicle whenever you’re online. If the sticker is not properly displayed, or if it’s not visible while you’re driving with the Driver app (day or night), you could be issued a fine by local authorities.

Reporting incidents

All notifiable occurrences (incidents) must be reported to Uber.

What counts as a notifiable occurrence? It’s any mechanical failures, accidents, or injuries that have occurred during your ride, or situations where an ambulance or police are involved. This includes incidents that occur when a rider is in the vehicle, when you’re on your way to pick up a rider, or when you have just dropped off a passenger. We may then report any notifiable occurrence to your local transit authority.

Vehicle inspections and maintenance

A vehicle inspection must be obtained every year, regardless of vehicle age, and regular maintenance must be carried out to specific standards.

Changes in circumstances

Uber must be notified of any changes to your circumstances.

Safety and eligibility standards

All rideshare drivers must abide by specific safety standards.

Obligations for passenger services generally

You need to be aware of the specific offences relating to passenger service.

Driving in Ontario

Each city in Ontario has different ridesharing requirements, and some cities may require you to visit a Greenlight location before you can receive trip requests. Read below to learn more about the specific requirements for each city.

Requirements to drive in Ontario cities

  • Vehicle age

    • Vehicle models must be 10 years old or newer

    Vehicle inspection

    • New drivers must upload a safety standards certificate (SSC) within 36 days of passing the inspection
    • Existing drivers must complete a vehicle inspection annually and upload an SSC within 36 days of passing the inspection
  • Driver's licence

    • Must be 21+ years of age. Must be a full G license or equivalent (G1 and G2 not accepted).

    Canadian proof of work

    • Canadian passports, birth certificates, citizenship cards, residency cards, and work permits. Cannot be expired.

    Ontario vehicle insurance

    • Your name must be visible on the vehicle insurance pink slip. If you're a secondary driver, include a photo of the full policy document with your name on it.

    Ontario vehicle registration

    • Both sides of the registration are required. The vehicle must have 4 doors. It must be in good condition with no cosmetic damage, and it cannot be rebuilt or salvaged. No commercial branding. You are not required to own the vehicle.

    Ontario safety standards certificate (SSC)

    • All vehicles must pass a safety inspection and receive a safety standards certificate (SSC).
  • Inspections

    • City bylaw regulators may request rides at any time to conduct vehicle and document inspections
    • Be sure to keep the following documents in your vehicle when driving:
      • Driver's licence
      • Vehicle registration
      • Proof of insurance
      • Safety standards certificate (SSC)
  • Background screening

    • New and existing drivers must pass a background screening every calendar year

    • If your driver's licence address is in Barrie, your vehicle will be submitted for licensing once all documents are approved and the requirements above have been met.

      • It will take up to 2 weeks for your licence to be processed; we'll send you an email to let you know
    • If your driver's licence address is not in Barrie, please visit a Greenlight location to request access

Remember, it is always your responsibility to understand and comply with the law when you’re out on the road. Nothing on Uber’s website is legal or tax advice and, if you have questions about the law, you can always consult your local department of transportation and/or an appropriate legal or tax professional.