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Requirements on the road

To help you stay safe and compliant on the road, this page talks about being aware of local regulatory requirements. Please take the time to read and understand your obligations under these regulations.

Regulations for drivers

Displaying sticker/sign

Some regulations require you to display a sign or sticker that shows you are a passenger transport vehicle.

To help with this, we provide a removable Uber sticker to be displayed on your vehicle whenever you’re online. If the sticker is not properly displayed, or if it’s not visible while you’re driving with the Driver app (day or night), you could be issued a fine by local authorities.

Reporting incidents

All notifiable occurrences (incidents) must be reported to Uber.

What counts as a notifiable occurrence? It’s any mechanical failures, accidents, or injuries that have occurred during your ride, or situations where an ambulance or police are involved. This includes incidents that occur when a rider is in the vehicle, when you’re on your way to pick up a rider, or when you have just dropped off a passenger. We may then report any notifiable occurrence to your local transit authority.

Vehicle inspections and maintenance

A vehicle inspection must be obtained every year, regardless of vehicle age, and regular maintenance must be carried out to specific standards.

Changes in circumstances

Uber must be notified of any changes to your circumstances.

Safety and eligibility standards

All rideshare drivers must abide by specific safety standards.

Obligations for passenger services generally

You need to be aware of the specific offences relating to passenger service.

Driving in Ontario

Each city in Ontario has different rideshare requirements, and some cities may require you to visit a Greenlight location before you can receive trip requests. Read below to learn more about the specific requirements for each city.

Requirements to drive in Ontario cities

  • Vehicle age

    • To drive in the City of Toronto, City of Mississauga, Town of Oakville, and City of Brampton, vehicle models must be 7 years old or newer
    • To drive elsewhere within the GTA, vehicle models must be 10 years old or newer

    Vehicle inspections

    • New drivers must upload a safety standards certificate (SSC) within 36 days of passing the inspection

    • Existing drivers must complete a vehicle inspection annually and upload an SSC within 36 days of passing the inspection

  • Driver's licence

    • Must be 21+ years of age. Must be a full G license or equivalent (G1 and G2 not accepted).

    Canadian proof of work

    • Canadian passports, birth certificates, citizenship cards, residency cards, and work permits. Cannot be expired.

    Ontario vehicle insurance

    • Your name must be visible on the vehicle insurance pink slip. If you're a secondary driver, include a photo of the full policy document with your name on it.

    Ontario vehicle registration

    • Both sides of the registration are required. Must have 4 doors. Cannot be rebuilt or salvaged. Good condition with no cosmetic damage. No commercial branding. You are not required to own the vehicle.

    Ontario safety standards certificate (SSC)

    • All vehicles must pass a safety inspection and receive a safety standards certificate (SSC).
  • Snow tires

    • All-weather tires must be installed from December 1 until April 30 the following year in Toronto and Mississauga


    • City bylaw regulators may request rides at any time to conduct vehicle and document inspections
    • Be sure to keep the following documents in your vehicle when driving:
      • Driver's licence
      • Vehicle registration
      • Proof of insurance
      • Safety standards certificate
      • PTC driver's licence
  • Background screening

    • New and existing drivers must pass a background screening every calendar year.

    Private Transportation Company (PTC) driver's licence

    • Important! As of November 10th, 2021, the City of Toronto is not issuing new rideshare licences until they’ve established a training program for drivers. This licensing pause is temporary and there exists many other ways to earn through rides and delivery. You can still pick up riders in multiple areas of the GTA, including Brampton, Markham, Richmond Hill, Vaughan, Pickering, Ajax, and Oshawa and make deliveries with Uber Eats and UberConnect trips all across the GTA, including the city of Toronto.

    • Once you upload your documents and pass your background check, our team will submit your PTC application to the City of Toronto.

      • Drivers who meet the requirements will be approved by the city within 5 business days and will receive a PTC licence number. Once you receive your PTC licence, we'll send you an email.

      • Once you receive your PTC licence to drive in the City of Toronto, you'll also be able to receive requests in the City of Mississauga, Town of Oakville, and City of Brampton.

    • If you don't receive your PTC licence in 5 business days, please visit a Greenlight Hub for support.

Remember, it's always your responsibility to understand and comply with the law when you’re out on the road. Nothing on Uber’s website is legal or tax advice. If you have questions about the law, you can always consult your local department of transportation and/or an appropriate legal or tax professional.