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Driver App Basics
Find information about how to take trips with the Uber app, where to see your earnings, and more.
In some cities, you might be able to get support in person at a Greenlight location.
To check availability, go to Help in your Driver app, then Book an in person appointment, choose the issue you need help with, and tap Schedule an appointment if you want more help. Or you can visit our website.
24/7 phone support
To speak with an agent, go to Help in your Driver app, then tap Call Support.
What to bring to a Greenlight Hub
Please bring your documents in order to complete your account
- Driver's licence
Must be 21+ years of age. Must be a full G license or equivalent (G1 and G2 not accepted).
- Proof of work eligibility
Canadian passports, birth certificates, citizenship cards, residency cards, and work permits. Cannot be expired.
- Vehicle insurance
Your name must be visible on the vehicle insurance pink slip. If you're a secondary driver, include a photo of the full policy document with your name on it.
- Vehicle registration
Both sides of the registration are required. Must have 4 doors. Cannot be rebuilt or salvaged. You are not required to own the vehicle.
- Safety Standards Certificate (SSC)
All vehicles must pass a safety inspection and receive a Safety Standards Certificate (SSC). You can complete a vehicle inspection at any mechanic licensed by the Ministry of Transportation Ontario (MTO). The inspection must have been completed within the last year. Valid for one year. This is not a requirement for Uber Eats delivery.