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What employee morale is, and how to boost it

Published: March 26, 2024

Morale is more than just happiness at work. It fuels satisfaction, performance, and loyalty across your team. In this article, we’ll dig into the layers of employee morale to show why focusing on it is critical.

You’ll read about the elements that shape staff morale and the benefits of high morale. Plus, we’ll give you ideas to boost morale at work and create an environment where your people are ready to contribute their best each day.


What is employee morale?

Employee morale reflects the general attitudes, outlook, and satisfaction levels that your team has about their work. Unlike engagement, which focuses on motivation and commitment, morale spotlights how employees feel about work and their overall well-being.

High morale signals that employees aren’t just showing up. Instead, morale is a sign that they feel settled and content with their roles, co-workers, and the company culture. This matters, as it influences employee engagement. And according to research from Gallup, engaged employees have lower turnover, lower absenteeism, and higher productivity.

Common causes of low employee morale

What factors drain employee morale and affect company culture? Below are some of the top causes of low employee morale.

Substantial workloads

When tasks pile up and expectations feel out of reach, heightened stress and burnout often follow. Employees become overwhelmed under extreme pressure, which can hinder their output and productivity.

A survey from the National Institute for Occupational Safety and Health shows that 40% of workers reported that their job is “very or extremely stressful.” More concerningly, 25% viewed their job as the number one stressor in their life. The constant strain makes it difficult for people to find satisfaction or achieve work-life balance. This chronic overload drags down morale across teams.

Unacknowledged efforts

Feeling unappreciated for effort at work can wreak havoc on morale, and the feeling is more common than many companies realize. According to original research conducted by Wakefield Research for Blueboard, 67% of employees say they don’t always feel appreciated for what they do.

People want to know that their contributions matter to the company. When an organization lacks formal and informal recognition moments to celebrate wins and progress, employees may feel undervalued.

Communication hurdles

When goals and decisions are ambiguous, employees often feel confused or frustrated. For more than 40% of workers, poor communication leaves them trusting their leaders and their team less.

Without the full picture, people struggle to connect their work to broader organizational priorities. Nurturing open, regular communication across all levels fosters trust in leadership and belief in collective progress.

External factors

Personal struggles with finances, family demands, health issues, or other conditions can distract employees and lower their ability to be positive and present at work. In fact, 34% of adults report that stress is “completely overwhelming” on most days.

These mounting outside pressures make it tough for people to maintain consistent focus in their roles, especially without support. Left unaddressed, these problems can lead to feelings of isolation and disappointment that carry over professionally.

Using vouchers for Uber Eats to increase employee engagement

How to boost morale at work: 10 proven ways

Now that you know more about employee morale and what causes it to be low, how do you boost morale in the workplace? Explore these proven strategies.

1. Build a culture of trust

Only 23% of US employees strongly agree that they trust their company’s leadership. It’s tough for morale to be high when trust is lacking, but leaders can guide the change.

This means championing transparency, integrity, and honesty across the organization. Strategies include encouraging open communication, setting good examples, and involving staff in decisions. Building trust lays the groundwork for a positive workplace culture.

2. Provide feedback and support

Regular, constructive feedback plays a role in growth, job satisfaction, and morale. In fact, two-thirds (68%) of employees who receive accurate, consistent feedback feel fulfilled at work. When managers give guidance on performance and development areas, it shows employees they’re invested in progress. Providing mentoring and resources also signals that the company appreciates well-being and contributions.

In terms of providing support, genuinely listening and responding to employee concerns is key. By taking opinions seriously, leadership can identify issues affecting the team. Morale can improve when listening leads to action.

3. Support work-life balance

According to global research from Gallup, 44% of employees said they experience daily stress. While employers can’t control all the stressors an employee may experience, they can support work-life balance.

Implement policies that let employees effectively manage personal and professional commitments. Flexible schedules, ample PTO, and remote work options demonstrate that staff well-being is a priority.

4. Promote advancement and growth

According to research from Zippia, 58% of employees said that professional development is a factor in whether they’re satisfied with their job. But 59% of those surveyed said their company has no formal workplace training. Invest in developing your team’s skills and careers to keep them feeling connected to the organization.

You can do this by offering training programs, professional development funding, mentorship initiatives, and clear promotion pathways. This shows employees you’re committed to their progress, and that builds loyalty, motivation, and capability to drive business goals.

5. Use small gestures to show appreciation

Don’t underestimate the power of small courtesies when considering how to boost staff morale. Leaders need to find quick, frequent ways to acknowledge employee achievements and efforts. Shout-outs in meetings or a quick email can improve morale. These actions boost motivation by making people feel seen, valued, and respected.

6. Implement an employee recognition program

Even if you have good intentions to provide regular recognition, your company could still be missing the mark. According to Gallup, 40% of employees said they are acknowledged just a few times a year or less. Having a recognition program can solve this problem.

A formal program for recognizing achievements can motivate teams and boost employee morale. These programs promote company values around appreciation, and they can take many forms.

7. Offer team-building activities

Group activities help strengthen teams, and data supports the connection between socialization and employee motivation. Research shows that 84% of employees would be motivated by the promise of socializing with teammates, while rebuilding team bonds would motivate 85% of workers.

Collaborative challenges or social events break down silos between roles. Consider fun ways to boost morale at work. If you aren’t sure where to start with this, let your teams brainstorm and vote on activities that excite them.

8. Support employee-led initiatives

Empowering staff to take charge of projects shows you value their skills and ideas. This autonomy can boost motivation and creativity as employees take ownership of outcomes. Leading initiatives can also strengthen employees’ connection to the work.

9. Set clear and achievable goals

Employees with goals are almost 4 times more likely to be committed to their company. Make sure employees understand their role in the organization’s success by outlining realistic and meaningful objectives. Goals should be measurable and have a clear path and timeline for success. With this direction, teams are motivated to hit targets.

10. Train managers to motivate

Company culture and morale start from the top. Educate leaders on the skills to uplift and develop teams. Focus training on strategies to effectively motivate employees and communicate with teams to have a positive impact in the workplace.

Offer incentives to boost employee morale with Uber for Business

Looking for a morale booster for work? Uber for Business’s web-based platform offers an easy way to distribute and manage incentives—like gift cards and vouchers—that increase employee morale.

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