Updates

Rider, driver, and Uber Eats updates: Hurricane Isaias

August 1, 2020 / US

We strongly advise our riders, driver-partners, and Uber Eats partners to make safety a priority as Hurricane Isaias approaches. We encourage you to monitor local weather updates, adhere to state and local emergency procedures, and stay off the roads during extreme inclement weather.

We are actively monitoring the situation. Please stay tuned for safety and operational updates on the Uber apps—we will be sending notifications via in-app messages.

See below for details on discounted rides to shelters as well as operations for rides and Uber Eats, and continue to check back here for the latest information. Select each area to see where operations are suspended.

How to redeem a free round trip  (up to $25 each way) to and from a state-approved evacuation shelter*

1.       Open your app and tap “Payment” in your app menu

2.       Scroll down to Promotions

3.       Tap “Add Promo Code”

4.       Enter code ISAIASRELIEF then tap “Add”

5.       Select any of the state-approved Florida evacuation shelters listed at FloridaDisaster.org/info or your local county website.

*Maximum discount of up to $25 per ride. Ride offer valid for up to 3 trips per rider on UberX or UberXL. Driver-partner earnings will not be affected. Rides must be requested to or from any state-approved evacuation shelter in Florida.  Promo code must be applied before requesting the ride for discount to apply. Discount does not apply to tips. Cannot be combined with other promotions/discounts. Terms subject to change. Limited availability.