City of Chicago: Debt Questions

March 17 / US

Under City of Chicago law, it is mandatory for Uber to notify partners of all outstanding debt owed to the city. You must resolve your debt with the city by July 13, 2020 or the city will require Uber to put your driver account on hold.

To stay on the road, you must pay your debt or enter into a payment plan. Please scroll down for all information you need to settle your debts.

  • Pay online: Use the city’s website to pay your tickets online. You can use your driver’s license or license plate numbers to look up your tickets.
    Pay now
  • Enroll in a payment plan online: If eligible, you may enroll in a payment plan on the city’s website. Enrolling online saves you the 22% collection fee, which may have been added to your tickets if they were referred to a collection firm.
    Enroll in a plan
  • Pay in person: For a list of locations that accept in-person payments, please visit the link below.
    Payment locations

You can call the city’s customer service team at 312-744-7275 with any questions you may have.

Once you’ve paid your outstanding debt or entered into a payment plan, the city will notify Uber. There’s nothing else you need to do.