Over the past few months, we piloted a new program called Advantage Mode, which rewards drivers for providing reliable service to riders. By accepting more trips, canceling fewer, and benefiting from Advantage Mode perks, the majority of drivers who achieved Advantage Mode earned 20% more per hour than drivers in Standard Mode.¹
This program is live in these cities:
Albuquerque, NM
Atlanta, GA
Austin, TX
Baltimore, MD
Birmingham, AL
Boise, ID
Central Atlantic Coast, FL
Charleston, SC
Charlotte, NC
Cincinnati, OH
Cleveland, OH
Columbia, SC
Columbus, OH
Connecticut
Dallas, TX
Detroit, MI
El Paso, TX
Fort Myers-Naples, FL
Grand Rapids, MI
Greenville, SC
Hampton Roads, VA
Harrisburg, PA
Houston, TX
Indianapolis, IN
Jacksonville, FL
Kansas City, KS/MO
Las Vegas, NV
Lehigh Valley, PA
Louisville, KY
Madison, WI
Memphis, TN
Miami, FL
Nashville, TN
New Orleans, LA
Oklahoma City, OK
Omaha, NE
Orlando, FL
Philadelphia, PA
Phoenix, AZ
Piedmont Triad, NC
Pittsburgh, PA
Raleigh-Durham, NC
Reno, NV
Rhode Island
Richmond, VA
Salt Lake City, UT
San Antonio, TX
Sarasota, FL
Savannah-Hilton Head, GA
St. Louis, MO
Tallahassee, FL
Tampa, FL
Tucson, AZ
Tulsa, OK
Wilkes-Barre Scranton, PA
City list subject to change. Check back for updates.
Benefits of Advantage Mode
Reliable trips keep your riders coming back to the Uber app. With that in mind, we’re offering higher earnings and more Exclusive ride requests to highly rated drivers who accept more often, cancel less, and get riders where they need to go safely through Advantage Mode.
When you’re in Advantage Mode, compared to drivers in Standard Mode, you’ll get:
- More Exclusive ride requests²
- 5% more per trip on UberX and other non-premium ride types³
- Priority for Trip Radar matching at airports⁴
Watch this video to learn more about Advantage Mode. Ver en Español.
What drivers are saying about Advantage Mode
“…having Advantage mode seems to have upped the number of Exclusive rides. It also has really impacted my earnings, that percentage really adds up over time.”
– Mordecai F., Nashville driver
“I earned more with Advantage Mode compared to Standard Mode. The bonus pay was applied to each trip and that added up quick…This allows me to maximize my time earning on the platform.”
– Goren T., Phoenix driver
Qualify for Advantage Mode
Drivers can switch between Advantage Mode and Standard Mode based on the stats listed below. To remain in Advantage Mode, you must meet the requirements, which update shortly after each trip request—except for the Driving Insights score, which updates once daily.⁵
- Acceptance rate of 25% or more
- Cancellation rate of 8% or less
- Star rating of at least 4.85
- Driving Insights score of 75 or more
If you don’t meet the requirements, you’ll be in Standard Mode, where more of your ride requests will come through Trip Radar and you miss out on earning 5% more per trip on eligible rides and priority for Trip Radar matching at airports.
You can view all of your stats in your Profile Hub by going to the menu and clicking your profile picture.
Understand the difference between Advantage Mode and Standard Mode
Advantage Mode
• Earn 5% more per trip on UberX and other non-premium ride types compared to Standard Mode
• More Exclusive ride requests compared to Standard Mode
• Priority for Trip Radar matching at airports over Standard Mode
• Continued access to Trip Radar
Standard Mode
• Not eligible to earn 5% more per trip on UberX and other non-premium rides
• Fewer Exclusive ride requests compared to Advantage Mode
• More ride requests through Trip Radar compared to Advantage Mode
• Not prioritized for Trip Radar matching at airports
Know which mode you’re in
When Advantage Mode is live, you’ll be able to check the tracker card on your homescreen in the Driver app, which will show if you are in Advantage Mode or Standard Mode.
Frequently asked questions about Advantage Mode and Standard Mode
- What is Advantage Mode?
Advantage Mode is designed to reward highly rated drivers who accept more ride requests, cancel less frequently, and ensure riders get to their destinations safely. Drivers in Advantage Mode enjoy several benefits, including:
- More Exclusive ride requests: You'll receive more Exclusive ride requests for eligible ride types than drivers in Standard Mode.
- +5% earnings perk: Earn an additional 5% per trip on UberX and other non-premium ride types, including Trip Radar matches. This perk does not apply to delivery trips (e.g., Uber Eats, Uber Connect), Hourly, UberX Share, Uber Black, Uber Black SUV, Uber Premier, Uber Premier SUV, Uber WAV, or Uber Reserve trips.
- Priority for Trip Radar matching at airports: Enjoy priority for Trip Radar matching at airports compared to Standard Mode drivers.
- How is the Advantage Mode +5% perk calculated?
For qualifying trips in Advantage Mode, the +5% earnings perk is added to your total trip earnings. However, some parts of your earnings are excluded from this calculation, such as:
• Quest promotions
• Tips
• Wait time fees
• Cancellation fees
• Tolls
• Other third-party fees and operational expenses - What is Standard Mode?
In Standard Mode, you’ll get more trip requests through Trip Radar. You’ll receive fewer Exclusive ride requests compared to Advantage Mode drivers, you won’t earn the +5% earnings perk, or be prioritized for Trip Radar matching at airports.
- Where in the app can I find my current mode?
You can track your current mode in the app. There’s a tracker card that displays your current mode, and you’ll receive a notification if your mode changes. To view your driver stats and see if you qualify for Advantage Mode, go to the menu in the Driver app and tap on your profile picture.
- How can I change my mode?
Your mode is based on your stats, including your acceptance rate, cancellation rate, star rating, and Driving Insights score. To qualify for Advantage Mode, you need to meet the following criteria:
- Acceptance rate: 25% or higher
- Cancellation rate: 8% or lower
- Star rating: 4.85 or higher
- Driving Insights score: 75 or more
If you meet these criteria, you’ll automatically be placed in Advantage Mode. If you don’t, you’ll be in Standard Mode.
- Do the modes affect Uber Eats delivery trips?
Your driving mode does not impact your Uber Eats delivery trips. The +5% Advantage Mode perk does not apply to delivery trips, and being in Advantage Mode does not result in more Exclusive delivery requests. Similarly, being in Standard Mode does not reduce your Exclusive delivery requests. However, your delivery trips are included in the calculation of your acceptance rate and cancellation rate.
- What if I'm taking trips outside of my current market?
Advantage Mode and Standard Mode are only available in select markets. See here for full city list. If you're online in a city where this program is not live, the modes will not be active.
Driving Insights
You need a Driving Insights score of 75 or more to qualify for Advantage Mode.
Powered by Cambridge Mobile Telematics (CMT), experts in safe driving analytics, the new Driving Insights dashboard provides you with useful information about your driving, including an overall score and how it compares to other drivers in your area. This information can help you identify areas in which you may want to improve your driving.
Available in select cities. Terms apply. See here for full city list and program terms and conditions. Uber reserves the right to change or terminate this program at any time.
¹Stated percentage of 20% is based on the median earnings per hour online of Advantage Mode drivers compared to the median earnings per hour online of Standard Mode drivers in Austin; Charlotte; Columbus; Kansas City, KS/MO; Miami; Nashville; Phoenix; and Tampa, between 7/15/24 and 1/19/25. Actual earnings vary, based on factors like number of trips completed, time of day, and location. Earnings include trip fares, certain promotions (which are subject to change and may vary), and tips (which are provided at the discretion of the rider). Median earnings in your area may be lower than the city’s and your earnings could be above or below the median (which is the middle). For the avoidance of doubt, drivers are paid based on their completed trips, but not hourly or weekly.
²Ride requests originating at airports and certain ride types are not eligible for more Exclusive ride requests while in Advantage Mode. See here for exclusions.
³Available only to drivers taking eligible non-premium rides in Advantage Mode. See here for exclusions. Uber does not guarantee drivers will experience higher earnings than those received prior to Advantage Mode launch.
⁴Certain trip types are not eligible. See here for exclusions.
⁵Drivers in Advantage Mode who no longer meet the requirements may retain access to Advantage Mode for a limited time.
Posted by Uber
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